ceen4454

Hi @gplsaver, @sticka45,

Sorry for the delay in response. I updated to the new version and tested. The update seems to have fixed the problem. I changed the setting back to the original and all optimisation plugins are active. All seems fine. I will monitor and let you know if anything changes. Let me know if you need any other information.

Hi @gplsaver, @sticka45

The ‘Add to Quote’ button disappeared during the day on Thursday after installing some updates early in the morning. The website was running fine until the afternoon which is probably be because of the optimisation/caching plugin. I did the following:

1. Purged and disabled the cache/optimisation plugin.
2. Deleted and reinstalled the Quote Request plugin. Tried a combination of settings options. For a while the button was back and all was back to normal. This settings combination worked at that time:
   • 1-Checkout Option: RFQ
   • 2-Always show product prices with RFQ Checkout
   • 4-Hide Prices from Visitors (We don’t need customers to log in to place an enquiry).
3. The next morning the button was missing again but you had posted the code snippet which I added. No button yet but what I had forgotten about was to turn off the cache on the hosting side. So, I turned that off, resaved the code in the wp-config file and the button was back after that. I had to keep the setting as mentioned above. Any changes there and the button goes missing again or will only show with the product price visible (which is what we don’t want). I haven’t had any problems since Friday morning.

Our customers don’t log in to place a quote request so this is fine for what we need. When I log in I can see the prices which is set at $0.00 throughout the website. This is new but with the settings combination as mentioned above, the only way the plugin seems to work for us now (we used to only have 1-Checkout Option: RFQ and the rest unchecked).

Don’t know if any of this will help but if you need any more info please let me know.

Hi, I have the same issue – Add to Quote button. Please advise on how to fix this. Thanks. Website: https://corporateauthority.com.au/