An update from me:
After I cleared out my cache after installing the new version, the plugin works and displays the ticket page. I’m now working on styling the ticket pages. Thank you for your help. I hope the new update helped Marco and Christoph as well.
Some more information from me:
It looks like the ticket is being created in the backend, since I can go in as the admin and look at the ticket in the help desk. However, if I try to go to the actual ticket page, it goes to a 404. It also goes to 404 after the ticket creation in the front end.
I uninstalled the old plugin and installed v3.07 and it’s still doing the same thing.
I’m having the same problem. When a user submits a ticket, the user is redirected to a 404 page instead of what I’m guessing is a custom post for the support. I’m using the free version. I unfortunately can’t link my site because I am running it on an offline test server at the moment.
