carrimd
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This issue is listed as “Resolved,” but it is not. The last two nights’ backups have failed and the latest failed backup has a new error message than before:
Error #1: A filesystem operation failed while processing ‘Database/OBFW_Database.sql’ for backup.
If the following error message is not clear as to the problem and the issue persists, please contact support providing the complete event log for the activity. Diagnostic information follows:Failed at: 314(/mnt/stor9-wc1-dfw1/653452/www.number4hair.com/web/content/wp-content/plugins/wponlinebackup/include/tables.php)
An error happened at: compressor_deflate.php(410)
filesize() [function.filesize]: stat failed for /tmp/obfwmARzSqError #2: The backup failed: A filesystem operation failed.
Are you still looking into this issue? Any help that you can provide is greatly appreciated!
Thanks!
Hi Jason.
We’ve had one failure (Aug. 26) since I last posted; the error occurred at 12:07.08. The events and error for the failed backup were the same as what I posted before for the Aug. 22 failure, but that error occurred at 12:00.50.
I’m in the Pacific Daylight Time zone (UTC-7 or GMT-7).
I hope this helps! Thanks!
Carrie
Hmm…the backup was successful last night (yeah!!) with only one warning: Table ‘wp_cf7dbplugin_submits’ has no PRIMARY or UNIQUE key! Backup of this table may be inconsistent; some rows could get missed. See FAQ for more information.
The backup from the night before, though, failed. Here were the events that occured during it, in order from first to last:
Info: Backup starting…
Warning: Table ‘wp_cf7dbplugin_submits’ has no PRIMARY or UNIQUE key! Backup of this table may be inconsistent; some rows could get missed. See FAQ for more information.
Info: Initialisation completed.
Info: Database backup completed.
Info: Folder /content/wp-content/plugins/wponlinebackup/tmp was excluded. (Online Backup for WordPress temporary backup directory)
Info: File system scan completed.
Info: File collection completed.
Info: Deleted files processing completed.
Error: Error The backup failed: The server attempted to retrieve the data, but received junk from your blog. This can happen if your blog is not accessible over the internet. Otherwise, you may have a third-party plugin installed that is changing the backup data as the server tries to receive it. Please contact support if this is the case so we may improve compatibility.
I hope this helps with your investigation into our issues.
Thanks!
Thanks for your help, Jason. I noticed that the backups were succeeding from Aug. 15-21 – the longest successful stretch yet – but then it failed again last night:-( It seems like some progress is being made though. Keep me posted!
Thanks! I appreciate it. Keep me posted.
Carrie
Jason,
The backups do not always fail. They do sometimes work, but not on a regular basis. For example, they were successful July 30 – August 4, then they failed August 5 – 8, then they were successful again August 9 – 10, and now they are failing again (or, at least they have been for the past two days). Are you still conducting server maintenance? If so, when will this maintenance be complete and can I expect the backups to consistently run successfully after this maintenance is complete? I need a reliable backup tool. Thanks for any help you can provide!
Carrie
Hi Jason,
I e-mailed you our username (Number4Hair) on July 26 so that you could check the server logs for our account in the hopes of getting this plug-in up and running. Have you had a chance to do this?
Thanks!