Brian's Replies - page 17

Forum Replies Created

Viewing 15 replies - 241 through 255 (of 1,209 total)

← 1 2 3 … 16 17 18 … 79 80 81 →

Forum: Plugins
In reply to: [The Events Calendar] Recurring Events?

Plugin Contributor Brian
(@brianjessee)

9 years, 11 months ago

Hi,

Thanks for using our plugins.

The recurring feature is part of our Pro Plugin.

You can read up how it all works here:

https://theeventscalendar.com/knowledgebase/pro-recurring-events/

And this lists all the features for Pro:

https://theeventscalendar.com/product/wordpress-events-calendar-pro/

Cheers

Forum: Plugins
In reply to: [The Events Calendar] Shaded Box?
Plugin Contributor Brian
(@brianjessee)

9 years, 11 months ago
Hi Multimastery,

Sorry you feel that way, but we have been unable to find anything to fix.

I checked in on all the issues and they were all conflicts or setup errors.

And on your other site I am seeing this on the Javascript console:
```
Google Maps API error: MissingKeyMapError https://developers.google.com/maps/documentation/javascript/error-messages#missing-key-map-error
https://maps.google.com/maps/api/js?ver=b5d637bca96dc82e75a0b20eca68339a
Line 32
```
So even if we did change anything it would not help your two sites as those conflicts unique to them would still be there and still break it.

We are on the look out for an issue, but so far it appears to be setup, conflicts, and the Google API change (thanks cuogop).

Thanks
Forum: Plugins
In reply to: [The Events Calendar] Actual calendar not showing in Magazine Pro by Studio Press

Plugin Contributor Brian
(@brianjessee)

9 years, 12 months ago

Hi Again,

Thanks for posting here on WordPress.org

Did you review our Genesis Guide? It provides solutions to the different issues that have come up with Genesis and TEC.

https://theeventscalendar.com/knowledgebase/genesis-theme-framework-integration/

If your issue is not addressed in the guide could you provide a link?

Cheers

Forum: Plugins
In reply to: [The Events Calendar] Error after update

Plugin Contributor Brian
(@brianjessee)

9 years, 12 months ago

Hi,

Please update to The Events Calendar 4.2.1 that should fix the issue.

Thanks

Forum: Plugins
In reply to: [The Events Calendar] Shaded Box?

Plugin Contributor Brian
(@brianjessee)

9 years, 12 months ago

Hi,

I took another look at your site and see the same error as Caroline in the console:

You have included the Google Maps API multiple times on this page. This may cause unexpected errors.
https://maps.google.com/maps/api/js?ver=6831e5897496aad3b4dc80c558ece7c3
Line 93

So you have another script besides ours running to connect to Google Maps API.

If you disable that other script it should fix the map. If disabling it does not fix it we would be glad to take another look, but that is definitely the first thing that has to be fixed on your site.

Unfortunately, there is nothing we can change on our end to fix this error as it is a 3rd party loading the second instance of the API and not our coding doing it twice.

Forum: Plugins
In reply to: [Ajax Upload for Gravity Forms] Possible Fillters to Add to Change the File Type

Thread Starter Brian
(@brianjessee)

10 years ago

Hey dude, that looks like it should work out. Thanks for working with me on this. I will test it out on the new update.

Cheers

Forum: Plugins
In reply to: [The Events Calendar] Google Maps Displays as a Grey Box

Plugin Contributor Brian
(@brianjessee)

10 years ago

I see a API code saved. It does save the code it just does not show due to a bug. It will be fixed next week in 4.2.1.

That error is coming from Google API in their developer console that is where the change needs to be made to enable your domain.

It would be something like this:

*.sweetscornerschurch.com/*

To work on any page of the domain.

Forum: Plugins
In reply to: [The Events Calendar] Google map not showing the map…

Plugin Contributor Brian
(@brianjessee)

10 years ago

Hi,

I meant was I did not see any Javascript errors. I did not see the map either. Only a grey box.

I looked through all the other Google Maps tickets we have and they are had conflicts causing the issue. I am not seeing a conflict here so I am not sure what the issue is. If you did all the testing for conflicts and found nothing I am not sure what else we can do.

We are missing the reason why it is not working on your site and I am not sure how else to find it. Are you able to contact your host and see if they can help? Sometimes they can look through the error logs and find an issue.

Thanks

Forum: Plugins
In reply to: [The Events Calendar] Google map not showing the map…

Plugin Contributor Brian
(@brianjessee)

10 years ago

I found a link in your last post and could not see any errors.

Did you try changing to another WordPress Codex Theme like Twenty Sixteen?

It would be very useful in tracking down this issue to do so.

Thanks

Forum: Plugins
In reply to: [The Events Calendar] Google Maps Displays as a Grey Box
Plugin Contributor Brian
(@brianjessee)

10 years ago
Hi wesleydv,

I am seeing this error
```
RefererNotAllowedMapError	Error
The current URL loading the Google Maps JavaScript API has not been added to the list of allowed referrers. Please check the referrer settings of your API key on the Google Developers Console.
```
So it looks like something is not setup quite right in the Google Maps API Key.
Forum: Plugins
In reply to: [The Events Calendar] Google Maps not showing up automatically in Event Venue

Plugin Contributor Brian
(@brianjessee)

10 years ago

Hi klh121560,

I took a look at your site and see this error:

Error: Syntax error, unrecognized expression: a[href=#top]

That is due to a update in WordPress’s jQuery Version.

This post explains a little bit more of it:

https://wordpress.org/support/topic/read-this-first-wordpress-45-master-list#post-8268201

It looks like you have to update all your themes and plugins or try our testing for conflicts guide to find the source.

https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

Thanks

Forum: Plugins
In reply to: [The Events Calendar] Google map not showing the map…

Plugin Contributor Brian
(@brianjessee)

10 years ago

Hi,

Do you have a link to the issue? It is hard to troubleshoot further without seeing it happening.

Let us know.

Thanks

Forum: Plugins
In reply to: [The Events Calendar] Calendar Disappears When WooCommerce Activated

Plugin Contributor Brian
(@brianjessee)

10 years ago

Hi,

Thanks for the information. We have many projects that integrate with WooCommerce and I am not seeing any other reports of this from our customers. I am also unable to reproduce on two different test sites.

Can you please setup WordPress Debug to see what errors are showing when you try to recreate the issue a couple times in this file: /wp-content/debug.log

Thanks

Forum: Plugins
In reply to: [The Events Calendar] Plugin Update ERROR
Plugin Contributor Brian
(@brianjessee)

10 years ago
Hi,

Sorry for the issues you are having. I can help troubleshoot this with you.

If you are using a Version of WordPress below 4.4 this function is not included. You can update WordPress or add the following to your functions.php of your child theme:
```
global $wp_version;
if( version_compare( $wp_version, '4.4', '<' ) ) {
    if ( ! function_exists( 'is_embed' ) ) {
        function is_embed() { return false; }
    }
}
```
Let us know how that works out.
Forum: Plugins
In reply to: [The Events Calendar] Call to undefined function
Plugin Contributor Brian
(@brianjessee)

10 years ago
Hi,

Sorry for the issues you are having. I can help troubleshoot this with you.

If you are using a Version of WordPress below 4.4 this function is not included. You can update WordPress or add the following to your functions.php of your child theme:
```
global $wp_version;
if( version_compare( $wp_version, '4.4', '<' ) ) {
    if ( ! function_exists( 'is_embed' ) ) {
        function is_embed() { return false; }
    }
}
```
Let us know how that works out.

Viewing 15 replies - 241 through 255 (of 1,209 total)

← 1 2 3 … 16 17 18 … 79 80 81 →