BraveNewCode Inc.

Please post the issue you’re having with WPtouch so we’ll be able to suggest how to resolve it.

Looks like the same error occurs when accessing http://caringisourcalling.com/mobile/ via a desktop browser. You would be best off getting in touch with WP Engine for help with making that URL accessible to web browsers, then check back in here if it continues to be problematic once you resolve that issue.

Can you please post the URL for your site? Are you using any other plugins that might cause this?

That looks like a conflict between your desktop theme (where the wpsc-products_page.php template exists) and whatever plugin it is interacting with. We unfortunately cannot provide support for other plugins or third-party themes here, but you might search your sites files to see where the function sp_get_theme_init_setting is getting defined. That ought to provide you with a starting point.

Hi there, can you clarify what you’re referring to by “carrot”? Thanks.

It looks like some of that plugins code is either not being consistently loaded or not being consistently executed, so you may want to focus your debugging there for the time being or, alternatively, consider the other points raised above. Thanks!

@dazmeister – your site has a couple of JavaScript errors that may be conflicting with WPtouch. shareaholic-analytics.js (“Failed to load resource: the server responded with a status of 403 (Forbidden)”) and in your main.js, around line 136 (“TypeError: Attempted to assign to readonly property.”). Resolving those may take care of the problem for you.

@jnkfrancis1978mx – it looks like you have a plugin or desktop theme file that injects some JavaScript to toggle the main menu’s positioning; it relies on the presence of a DOM element with the ID “trigger” – WPtouch doesn’t have such an element, so the JavaScript fails:

<script type="text/javascript">
        jQuery(document).ready( function() {

            jQuery(window).scroll( function() {
                if (jQuery(window).scrollTop() > jQuery('#trigger').offset().top)
                    jQuery('#nav').addClass('floating');
                else
                    jQuery('#nav').removeClass('floating');
			} );

        } );
    </script>
<script type="text/javascript">
        jQuery(document).ready( function() {

            jQuery(window).scroll( function() {
                if (jQuery(window).scrollTop() > jQuery('#triggerb').offset().top)
                    jQuery('#phone-float').addClass('floatingb');
                else
                    jQuery('#phone-float').removeClass('floatingb');
			} );

        } );
    </script>

Try getting that JS to only show up when viewing the desktop theme, as it may solve the problem.

Hi, can you please post the URL to your site so we can take a look? Thanks.