boldthemes
Forum Replies Created
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Forum: Reviews
In reply to: [Customize Twenty Sixteen] Doesn’t change fontsHi @mstissa, thanks for your review. But, we have tested in our environment the mentioned issue in your review, and we haven’t had the same problem. Please write us on support forum, we would be glad to help you set up the font on your site.
Forum: Plugins
In reply to: [Bold Page Builder] 502 error after update WP 6.2 Stellarium ThemeHi @elvirova
Please make sure to update both Bold Builder plugin and your premium theme to the latest version.
Forum: Plugins
In reply to: [Bold Page Builder] Video ElementHi @amdbwp,
Since you are using one of our premium themes, please consider that some of Bold Builder elements are different than plugin itself. If you would like to place YouTube video, please use Text element and just paste the video URL.
Forum: Plugins
In reply to: [Bold Page Builder] Masonry Image Grid – deprecatedWe do not plan to remove it entirely, you can keep using it 🙂 Cheers!
Forum: Plugins
In reply to: [Bold Page Builder] Masonry Image Grid – deprecatedHi @davidebonfanti,
We have declared Masonry Image Grid deprecated, but if you use it it will still work on your site. 🙂
The height of images can not be achieved as on Masonry since the CSS and JS is different, but if you prefer the other design you can keep Masonry on you page.Forum: Plugins
In reply to: [Bold Page Builder] Undefined offset: 1Hi @tuncurrydental,
Since you are using one of our premium WordPress themes, could you please confirm us if you have the latest theme update and required plugins up to date?
We weren’t able to recreate the same issue in our environment. Also, please consider contacting our support here. Thanks!
Forum: Plugins
In reply to: [Bold Page Builder] Masonry Image Grid – deprecatedThanks for using Bold Builder plugin 🙂
We have created upgraded image grid, (CSS) Image Grid which has the same look as Masonry. Could you please explain us what are you trying to achieve? We would like to help you.
Forum: Plugins
In reply to: [OpenGraphiq Lite] the og image is not generating automaticallyHi @gyanaranjan
Thanks for using OpenGraphiq Lite 🙂
Related to the automatic creation of images, please note that in order to avoid using third party services for the image generation, we had to create images in JavaScript, on the frontend, instead of the backend. WordPress simply does not include flexible enough image generation library for that purpose.
As a consequence, the image generation has to be done in interactive session (while the admin uses browser) and thus automatic creation of images using cron, actions or similar is not possible.Forum: Plugins
In reply to: [Bold Page Builder] PHP error: Uncaught TypeErrorHi @pim87,
Could you please confirm us if you are also using one of our premium themes? In that case make sure to have the latest theme and plugins updates. If the issue still persists than please write us on: https://boldthemes.ticksy.com/
Forum: Plugins
In reply to: [Bold Page Builder] Shortcode (Smart Slider 3)Hi @tasarladim
Please try using Text element or Raw Content element where you can add third plugin shortcode.
Also, please note that we can’t guarantee compatibility with third party plugins.
Forum: Plugins
In reply to: [Bold Page Builder] How to add an element?Hi @gibsongk55
Thanks for using Bold builder plugin.
Have you read our online documentation? Please check this page where we have explained how to create a page using BB: https://documentation.bold-themes.com/bold-builder/creating-pages/
Also, some of our YouTube video might help you too:https://youtu.be/CATakHmwZMM
https://youtu.be/1ZxGDmpU7D8
For more, please check our YT channel: https://www.youtube.com/@boldthemes4wordpress/videosForum: Plugins
In reply to: [Bold Page Builder] Tabs doesn have same options as in documentationHi
As we mentioned on Elements page on Bold Builder documentation :
“IMPORTANT NOTE: Some of the following options / features of Bold Builder may be different if you are using our premium themes older than Law Firm (Bold News, Fast Food, Industrial, etc.)”
This means that settings on premium theme which you are using are different than using only Bold Builder plugin.
Forum: Plugins
In reply to: [Bold Page Builder] Switch Editor strange behaviorHi @jakea2
Thanks for using our plugin Bold Builder.
Could you please confirm us if you are using one of our premium themes? Also, if some changes in Bold Builder have made it could affect to BB functions. Please check on your Dashboard in Settings > Bold Builder if editor is enabled for pages and posts.
If the issue still persist, we would like to have a closer look. Please provide us website link and credentials via support@bold-themes.com. Thanks in advance.
Forum: Plugins
In reply to: [Bold Page Builder] How to override class of buttonsHi @82dt
Thanks for using our plugin.
Regarding override CSS – It depends how CSS for outline button is defined. Perhaps you need to use your custom class and other classes that the buttons includes and than write custom CSS code.
Also, please make sure to contact our support team on our support system since you are using one of our premium themes.
Forum: Plugins
In reply to: [Bold Page Builder] Enable Pagination on Post GridThanks for the suggestion, we will make sure to add it in next plugin updates.