boldthemes
Forum Replies Created
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Forum: Plugins
In reply to: [Bold Page Builder] Plugin is not workingHi @camilabrandina,
Could you please provide us more details regarding your issue? If it is possible, please send us website URL so that we could inspect. Thanks in advance.
Forum: Plugins
In reply to: [Bold Page Builder] Malware Injection?Thanks a lot for additional info and your insights. We are indeed actively working on informing the users about the problem and the available patch.
Forum: Plugins
In reply to: [Bold Page Builder] Malware Injection?Hi,
Please make sure to update the Bold Builder to the latest version – 2.3.2, we have introduced the additional sanitization of the fields both on input and output side, so it strips all html tags before output making possible execution of code non effective.
Also please make sure that you do not have additional users on wp-admin Users panel – so no unwanted logins are allowed
Please let us know if this resolves the issue.
Forum: Plugins
In reply to: [Bold Page Builder] ADA ComplianceThanks for using Bold Builder plugin.
Could you please send us by email (support@bold-themes.com) detailed issues and website link so that we could have a closer look? Thanks in advance.
Forum: Plugins
In reply to: [Bold Page Builder] Google Maps Center not WorkingHi @ninomiho,
Thanks for sending us your website URL. Since you are using our premium theme Travelicious, please write us on https://boldthemes.ticksy.com/ and our support theme will give their best to help you with the maps.
Thanks in advance.
Forum: Plugins
In reply to: [Bold Page Builder] Problem with OpenStreetMap OSM hot and SSLHi @renescr,
Thanks for noticing the mentioned error. We will include fix in the next plugin update, so feel free to update Bold Builder.
Hi @aisupportteam,
Please write us on https://boldthemes.ticksy.com/ so that we could have a closer look at our premium Celeste theme and inspect the mentioned issue.
Thanks in advancee!
Forum: Plugins
In reply to: [Bold Page Builder] Google Maps Center not WorkingHi @ninomiho,
Thanks for using Bold Buidler!
It would be great if you can send us an example of the mentioned issue, since we weren’t able to recreate the issue and the error in the console in our environment.
Thanks in advance!
Forum: Plugins
In reply to: [Bold Page Builder] Image elements do not appear on product pagesHi @myledtherapy,
Please contact our support team on this link since you are using our premium theme. Thanks in advance.
Forum: Plugins
In reply to: [Bold Page Builder] Title Option Not working in Iphone SafariForum: Plugins
In reply to: [Bold Page Builder] TemplateHi @eddie1972,
We suggest you to use Copy+Paste and Clipboard Export option to place the built sections with elements. Once you create page, which you plan to use several times as a template, make sure to copy all sections and then paste them in a new page.
For more info, please refer to: Video Tutorial – Copy & Paste options
Forum: Plugins
In reply to: [Bold Page Builder] [Google Maps] Google Maps Location not workingGreat @sriva! Thanks for the info
- This reply was modified 7 years ago by boldthemes.
Forum: Plugins
In reply to: [Bold Page Builder] No Raw HTML/JS contentHi @bondweb,
Thanks for using Bold Builder.
Regarding your issue, could you please confirm us if you are using one of our premium themes? Since we have tested Raw Content element and we weren’t able to recreate mentioned issue.
Forum: Plugins
In reply to: [Bold Page Builder] Cannot add multiple locations to Google MapsHi @ckogevina,
Could you please confirm us if you are using our premium theme? If not, than please feel free to send us access to your website to support@bold-themes.com so that we could have a closer look. Thanks in advance!
Forum: Plugins
In reply to: [Bold Page Builder] Portfolio GridHi @mayall79,
Thanks for using Bold Builder.
Bold Builder plugin doesn’t include Portfolio Grid shortcode. It seems that you are using one of our premium themes with additional BB element. Please submit a ticket on BoldThemes support and our support team will be glad to help you. Thanks in advance!