boldthemes
Forum Replies Created
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Forum: Plugins
In reply to: [Bold Page Builder] Masonry Post Grid not working after updateHi,
Unfortunately we weren’t able to recreate the issue. Since you are using our premium theme, please contact our support via this link. Also, please confirm us if you’ve changed some files within the theme. Thanks in advance!
Forum: Plugins
In reply to: [Bold Page Builder] How to Create “Impressive Product Display Options”Hi @fobetta,
Our premium Shoperific theme comes with specially made features that support online shop, so some of them aren’t available using Bold Builder plugin only. For more Q&A about our theme, please refer to: discussion
Forum: Plugins
In reply to: [Bold Page Builder] all plugin functionality is not availableHi,
In that case, please write here: Premium Theme Support
Thanks!Forum: Plugins
In reply to: [Bold Page Builder] Changing labels in search?Hi @rmavila
We are not so sure on which search box you are referring. If it is possible, please explain us in more details. Thanks!
Forum: Plugins
In reply to: [Bold Page Builder] all plugin functionality is not availableHi @rileyzipper
It seems that you are using one of our premium themes – is that correct? Some of our older themes have different functionalities when it comes to page builder.
If so, can you please tell us which theme are you using. Thanks a lot in advance.
Forum: Plugins
In reply to: [Bold Page Builder] Child Theme?Forum: Reviews
In reply to: [Bold Page Builder] Latest Items Not Working under Latest PostHi,
Please try clearing the cache and see if the issue persists.
Please note, that in general, this is the support forum for users of free version of Bold Page Builder.
If the issue is still there after clearing the browser cache, as the user of our premium theme you should post the ticket at our theme support site – http://boldthemes.ticksy.com/ and our support team will be glad to assist you.
While posting a ticket, please leave the url of the site and wp-admin credentials as well, so we can take a closer look at your current setup.
Thanks in advance.
Kind regards,
BoldThemes team
You’re welcome! Glad we could help 🙂
Forum: Reviews
In reply to: [Bold Page Builder] Latest Items Not Working under Latest PostHi,
Thanks for contacting us. It seems that you are using one of our premium themes – is that correct?
If so, can you please tell us which theme are you using. Thanks a lot in advance.
Hi @zeboto,
Thanks for letting us know. Our team is resolving the issue, and we will release new update very soon. Sorry for the inconvenience!
Hi @pgil
Make sure to clear the browser cache and the issue with editing Headline should be resolved. If it still appears please feel free to contact us via email (support@bold-themes.com) for detailed assistance. Thanks in advance.
Forum: Reviews
In reply to: [Bold Page Builder] VERY BAD for a paid theme@jairockco Please make sure to clear browser cache and the issue with editing should be resolved. Also, if you need any assistance please write us, our pro support team will give their best to help you, when it comes to our premium themes or free plugins.
For more info refer to https://boldthemes.ticksy.com/Forum: Reviews
In reply to: [Bold Page Builder] Great options for a free page builderThank you @daliborpuljiz for review! We really appreciate it 🙂
Forum: Plugins
In reply to: [Bold Page Builder] Cannor Edit page after plugin update@stormdart as pointed out in our previous comment, if you clear your browser cache you should be fine – the plugin isn’t broken, your browser is most likely pulling the old JS out of your local cache.
As for the updates frequency, believe it or not, you are the first user to complain about frequent updates. Usually, it is the other way around 🙂Forum: Plugins
In reply to: [Bold Page Builder] Help with using the BoldThemes builder and regular editorHi @hzsuda,
Please open a new Topic for each problem.
Please make sure to clean browser cache. If the issue still persists send us by email (support@bold-themes.com) screenshots and WP credentials so that we could have a closer look and resolve the issue asap. Thanks