boldthemes
Forum Replies Created
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Forum: Plugins
In reply to: [Bold Page Builder] 502 Error when Editing PagesHi,
Could you please confirm us have you tried removing Bold Builder form plugin folder on your server? (make sure to backup it before this step)
Please let us know if the issue remains. Thanks!
Forum: Plugins
In reply to: [Bold Page Builder] Colours are not correctHi @rtunku,
Please contact our support at this forum for detailed assistance when it comes to premium themes.
We have tested latest version of Bold Builder on all our premium themes, and we weren’t able to recreate the same issue.
Thanks in advance!
Forum: Plugins
In reply to: [Bold Page Builder] Update issuesHi,
Thanks for the info. Cheers!
Forum: Plugins
In reply to: [Bold Page Builder] Update issuesHi @roxidesi,
We have released one more Bold Builder update, with fix for columns. Please let us know if the issue still persists. Thanks!
Forum: Plugins
In reply to: [Bold Page Builder] Is it possible to “link” a section?Hi @kiberchaka,
Thanks for using Bold Builder.
It is not possible to change Section once and edit it on several places. Other way is to copy+paste element. For more instructions, please refer to: Copy+Paste+Clone
Forum: Plugins
In reply to: [Bold Page Builder] Fatal ErrorsPlease contact our support at support forum for detailed assistance when it comes to premium themes.
We have tested latest version of Bold Builder on all our premium themes, and we weren’t able to recreate the same issue. Please consider deactivating all third party plugins on your site in order to inspect the problem.
Thanks in advance!
Forum: Plugins
In reply to: [Bold Page Builder] how to add custom iconsWe’ve added step by step instruction on how to add custom icons on online documentation. Here it is: view more
Forum: Plugins
In reply to: [Bold Page Builder] Other plugin ShortcodeHi,
Thanks for using Bold Builder!
Please try using Raw Content or Text element for shortcodes.
Forum: Plugins
In reply to: [Bold Page Builder] how to add custom iconsHi,
Thanks for using Bold Builder plugin!Could you please send us an email (support@bold-themes.com) so that we could write you all detailed steps (there are few) and screenshots of the process? Thanks in advance.
- This reply was modified 4 years, 11 months ago by boldthemes.
Forum: Plugins
In reply to: [Bold Page Builder] Not able to edit the pages using Bold builder editorThanks for your purchase.
Please contact our support here for detailed instructions when it comes to premium themes.
Thanks in advance!
Forum: Plugins
In reply to: [Bold Page Builder] Decrease Fade in TimeHi,
Please contact our support at https://boldthemes.ticksy.com/ for detailed instructions when it comes to premium themes. Thanks in advance!
Forum: Plugins
In reply to: [Bold Page Builder] CLS and slider elementHi @dyin
We are not so sure what’s the issue on your Slider, and we would need to have a closer look since it depends of the content. Could you please send us the link or contact us via email – support@bold-themes.com? Thanks in advance.
p. s. Please have a look at the Bold Builder documentation
Forum: Plugins
In reply to: [Bold Page Builder] Will you add WEBP Support?Hi @actodea
After testing in our environment Webp image files, we’ve noticed that important step is to install plugin support for Webp, and images will be shown in Bold Builder elements. If you’re still experiencing issues with Images please contact us via email support@bold-themes.com.
Forum: Plugins
In reply to: [Bold Page Builder] other icons next to mobile hamburger menuHi,
Please contact our support at https://boldthemes.ticksy.com/ for detailed instructions when it comes to premium themes. Thanks in advance!