Kerry

Hello,

Your theme adds a margin-left to all “li” tags within a widget and is also affecting the testimonial slides as these are also “li” tags. Please add the following to your custom css area:

.widget-area li.single-bne-testimonial { margin: 0 !important; }

Then I’m not sure as my testimonials won’t override a page’s placement or query as it’s only a shortcode. You may want to check if there are any page options set for that particular page, or a setting from your Theme Options, SEO plugin, etc. The page source also list the body class as “home” so something is forcing it to behave as such.

What happens when you take my shortcode out of the equation?

Sorry to hear that. A few reasons will cause a memory issue. This is the first I’ve heard of it with my plugin, so it will depend on what else is going with your site and server. It also may depend on what else is happening on that page. There are a few steps you can take to help narrow down or remedy this.

1. Update the PHP running on your server to the latest stable release such as v5.6. Most shared and older servers start with 5.2 and updating to 5.5 or 5.6 helps manage memory more efficiently. In addition, this will increase your PHP security and remove any outdated vulnerabilities from older version of PHP. WordPress also recommends PHP v5.6 now.

2. Increase the available memory WordPress can use. This can be done in wp-config.php but sometimes also requires updating a php.ini file. Your web host can help you if needed.

2. Check what else is happening on that page. Sometimes widgets in a sidebar or footer that use a shortcode or query for post that in themselves display another shortcode may add to the load or cause a bottleneck. So try it on a page with no other content in any other areas if possible.

3. Disable all other plugins and see if the problem resolves, if so, reactivate them one at a time to see when the error happens to narrow down the conflict.

4. Switch to the default WP theme and see if the problem resolves just like with the plugin test.

Ok, either your theme, Visual Composer, or another plugin is changing how featured images markup is used globally. I’ve also noticed some changes to the core testimonial css file. you should not make changes here and instead use a child theme or custom css area from your theme to make these style edits as they will be lost next time the plugin receives an update from the Repo.

Your theme looks to be wrapping the featured image with a number of divs, custom-frame-wrapper, custom-frame-inner-warper, custom-frame-padding, etc. I mentioned your theme doing it as that is the same as the U-Design demo for recent post in the sidebar. Ex: http://dreamthemedesign.com/themes/u-design/blog/. This is out of my control as your theme is doing this.

I would also assume the theme is adding a post link automatically which make sense as they are changing the markup with it. My testimonial plugin does not provide a hover/zoom effect on the image, does not throw a link to a single post view of the testimonial, and does not move the nav arrows where they currently are on the half way down the left side.

Have you tried adding the function I wrote a number of days ago? That may force the link to not get filtered into the testimonial from your theme.

Other than that, there’s nothing I can do as your theme is making this changes.

Hello,

There shouldn’t be a query on the front end of a testimonial as there is no link to go to one that this plugin produces and unless it’s done outside the plugin. However, you can turn off the publicly_queryable argument which should remove the ability to query a testimonial using a query var ?bne_testimonials=name etc.

function bne_testimonials_custom_args( $args ) {
	$args['publicly_queryable'] = false;

	return $args;
}
add_filter( 'bne_testimonials_cpt_args', 'bne_testimonials_custom_args' );

Additional arguments can be found on the WP Codex, https://codex.wordpress.org/Function_Reference/register_post_type#Arguments

As far as the breadcrumbs, that will depend on your theme and how it processes them. If you keep the publicly_queryable to true, you could hide the breadcrumbs with css. You could also probably adjust the rewrite rule in the $args mentioned above and set that to be a /testimonial/ type slug so that it becomes domain.com/testimonial/name

That’s odd, because that was never an option to only show an excerpt. It’s always shown the full testimonial message. In addition, the testimonials do not have “single pages” of each testimonial to display a full version of it. Are you sure this was the same plugin or was it altered at the core level?

Sure… use the form on my website, http://www.bnecreative.com/contact/