Patrick Rauland

What’s your ticket ID? I can reopen and handle the ticket.

What’s this about Google saying your code is properly installed? If we’re putting the code in the right place with the right information in it there isn’t much we can do if there’s something going on on their end. Can you clarify?

@rkinks35 & @maccast – It works on my test site and on plenty of live sites (including WooThemes.com). There must be a conflict with your theme or another plugin that’s causing this issue and I’d love to figure out which one it is.

Do either of you have a premium WooThemes product? If so you can open a support ticket with your admin credentials and I’ll take a look through your site to make sure everything is setup correctly and there are no conflicts.

Thanks – that’s helpful. We’ll definitely consider adding it on the integration page so people can’t miss it. 🙂

Please let me know how that works for you. There aren’t any known issues with this plugin.

If you still have trouble the best thing might be for you to disable all plugins and do a test transaction. On the thank you page look for the e-commerce tracking code.

If this isn’t working could you take a video of the above process and post it here? That might help.

@maccast are you checking from an account that isn’t logged in? Admin visits don’t trigger the code.

Hey Andrew Rowland,

Unfortunately this plugin doesn’t support sending retroactive data to Google Analytics. That would have to be highly customized code.

Thanks for your suggestion there. I’m going to close this thread for now. I hope to look more into this integration over the next couple of weeks.

Hey digitalawakening,

I just tested this on my own end with the same settings and couldn’t reproduce it. 🙁

This is what I see on the thank you page:

<script type="text/javascript">
			(function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){
			(i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o),
			m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m)
			})(window,document,'script','//www.google-analytics.com/analytics.js','ga');

			ga('create', 'UA-1234567890-1', 'auto');
			ga('set', 'dimension1', 'no');
			ga('send', 'pageview');

			ga('require', 'ecommerce', 'ecommerce.js');

			ga('ecommerce:addTransaction', {
				'id': '#112',      // Transaction ID. Required
				'affiliation': 'WC Core', // Affiliation or store name
				'revenue': '75',        // Grand Total
				'shipping': '0',    // Shipping
				'tax': '0'         // Tax
			});
			ga('ecommerce:addItem', {'id': '#112','name': 'Simple','sku': '9','category': 'food','price': '75','quantity': '1'});ga('ecommerce:send');      // Send transaction and item data to Google Analytics.</script>

Screenshot: http://cld.wthms.co/RiTJ