Ben Greeley
Forum Replies Created
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Forum: Fixing WordPress
In reply to: Dash (-) before the site tittle in the browser tabUnfortunately, the site titles are generally set by a theme, so unless the theme was created to be flexible, you’d need to utilize a plugin to achieve this (or modify the theme).
Cheers.
Forum: Fixing WordPress
In reply to: I have to clear cache every time I need to access the admin panel@goldeneaglesteam, I’m sorry to hear about the cache needing to be cleared every time you try to access the admin panel. When you need to clear the cache, what is displayed that indicates you need to clear the cache? Does it not log you in when you input your username and password?
Sometimes this can happen with certain caching plugins (or other plugin conflicts. I’d suggest temporarily deactivating all plugins on your site and then activating them one by one and seeing if this resolves the issue until you find the plugin that breaks the functionality. If you use a specific caching plugin, try that plugin first, as it’s the most likely culprit.
By the way, the error log you provided doesn’t provide much information about this issue. If anything, it looks like a bot may be spamming your site, which could account for the slowness. I’d recommend looking into the tools your hosting company provides to see if they can block specific IP addresses or sources (that binance.com one seems fishy).
Forum: Fixing WordPress
In reply to: Fix 307 redirections@scalabria Sometimes it can be a bit tricky to determine where a status code is coming from – whether it’s from a plugin, core, or another service like Cloudflare.
One way you can debug this is to open your terminal and run
curl --head <url>to return the header information for a page. This will sometimes have a code that indicates which plugin it’s from or whether it’s from WordPress or Cloudflare.FWIW, when I run that command on the first URL you provided, I get a 301 response, so perhaps it just took a while for the cache to clear and the new code to appear?
Hopefully that helps you determine where the code is coming from. I checked the Redirection plugin code and it doesn’t appear to explicitly set redirects as 307 anywhere.
Forum: Fixing WordPress
In reply to: Call to undefined function apply_filters()@techlevels At first glance, this appears to be either an incompatibility of your WordPress version with a theme or plugin or an incomplete WordPress install/upgrade.
Some things you could try to troubleshoot:
1) Deactivate all plugins temporarily to see if this resolves the problem. If this works, re-activate them one by one to find the problematic plugin(s). You can use FTP or your host’s file management system if you can’t access your admin dashboard.
2) Switch your theme to a default theme such as Twenty Twenty and see if that makes a difference. Same advice as in #1 – if you aren’t able to use the admin, try uploading via FTP and removing the other themes temporarily
3) Follow the manual update instructions to manually update WordPress. This will reinstall the newest version of core files in case an update or installation wasn’t able to complete successfully.Good luck, and I hope this helps put you on the right path.
Forum: Fixing WordPress
In reply to: Cannot Access Login Page – Redirect Incorrect@nheiderer Did you rename the subdirectory name in your filesystem, or did installing one of those plugins cause this issue? If it happened after activating/using the plugins, would you be able to try removing those plugins through FTP?
If you made changes to the filenames, you might want to reinstall the WordPress core files to get everything named the way it’s expected again.
Finally, you may want to check your .htaccess file and verify that it hasn’t been modified and looks similar to this. Hoping you get things resolved quickly.
Forum: Fixing WordPress
In reply to: need help recovering photos that were in cart page@bethnastrini I’d recommend determining what plugin is being used for the eCommerce site and asking for help on that specific forum, as they would be better suited to assist you. This forum is for general questions about WordPress, not functionality added by plugins.
Thank you.
Forum: Fixing WordPress
In reply to: Dash (-) before the site tittle in the browser tab@rredbird the ‘dash’ is the default separator used in WordPress themes. Depending on your theme, it may be able to be customized, but probably the easiest way to adjust it without modifying the code would be to use the plugin Yoast and there’s an option for configuring what sort of a separator you want to use and the format for the title on each post.
See this screenshot for an example of what that configuration screen looks like:
https://d.pr/i/uZcHQfForum: Fixing WordPress
In reply to: Imported content is brokenI’m not sure where that slash would come from unless it exists on the original page.
As a test, I created a page with an image and a YouTube embed, exported, and imported it into a new site, which worked as expected. This tells me that the default importing/exporting functionality is working.
Some other things to check:
1) YouTube embeds can be added by either adding the URL to the YouTube video to a post, adding the full embed code, or using some other means like a 3rd-party plugin. If you’re using embed code, ensure it doesn’t have any stray characters if it’s a plugin that the plugin is supported for importing and exporting (there may be a bug).
2) Check the ‘code editor’ or ‘text’ mode of the editor (depending on whether you are using Gutenberg or not) and ensure no stray characters are added to the post.
3) Disable other plugins when performing an export/import on each site in case any plugins interfere with the code.Good luck, I hope you get to the bottom of it soon.
Forum: Fixing WordPress
In reply to: Host reports “infected files” after every update. Infuriating.I probably wasn’t clear (apologies if that was the case), but WordPress updates definitely won’t have malware included. I was trying to point out that core files existing on your website could have been modified, but that downloading fresh files would ensure they are overwritten. Performing an update won’t introduce any new malware, but it’s possible that there’s a script hidden on our server that is modifying the files after each update is completed.
The easiest way to ensure you have pristine files is to start fresh, so perhaps you could FTP all of the WordPress core files to a new directory including newly downloaded versions of the plugins, themes and your uploads wp-config.php file. Then you could nuke the old files and point your website to the new directory.
I hope you’re able to get to the bottom of it soon!
Forum: Fixing WordPress
In reply to: Getting emailed every time a post is published@bab5470 I’m thinking the emails are from PublishPress. It seems similar to the example on this page. If you need any support with that plugin, you could try on their support forum at https://wordpress.org/support/plugin/publishpress/ .
Forum: Fixing WordPress
In reply to: The editor has encountered an unexpected error@cscswitzerland It looks like your error may be specific to Divi. I’d recommend temporarily disabling Divi to see if that resolves the issue and make sure it’s up to date with the latest version.
You could also ask Divi’s support, but it’s a 3rd-party plugin not in the theme directory so you’ll need to locate where they accept support requests.
Best of luck.
Forum: Fixing WordPress
In reply to: Export-Importing blogsThere isn’t a folder only for posts, unfortunately. wp-content/uploads contains all media that was uploaded to WordPress.
Forum: Fixing WordPress
In reply to: Host reports “infected files” after every update. Infuriating.Hi @mugsy, sorry to hear about your frustrations with flagging files as malicious or infected. While there very well could be some false positives going on, it’s also possible that a malicious file modified some of the core files at some point or even other plugins if it were able to write to the filesystem.
This page has some excellent tips for what to do to clean up a site.
My recommendation would be to re-upload all of the WordPress core files, re-upload your plugins and themes, and if there were any files overwritten maliciously, they would have been replaced. I’m not familiar with the plugins you’re using but be sure to check and see if they have any known vulnerabilities or need updates. That’s a very common way for WordPress sites to be affected. Also, please verify that your .htaccess and wp-config.php files didn’t have extra code added to them.
Good luck, and I hope you can clear out the malicious files quickly.
Forum: Fixing WordPress
In reply to: Imported content is broken@thepaki I looked at the URL you linked to and I can see the image on the top of the page, but I do see that the YouTube videos are 404ing. What is your source page (ie the page you are getting the data from)?
The main issue I’m seeing is there is a slash in front of the URL in front of the YouTube videos. I’d recommend verifying that the slash doesn’t exist on the original page and everything is working there.
Forum: Fixing WordPress
In reply to: Delete image copy-pasted from google doc into wordpress pageHi @sarabert96, it sounds like you’re referring to an image that was uploaded to Google’s networks via Google Docs. Even if you remove the reference to the image from the WordPress site, Google is going to retain whatever data you uploaded you their servers independent of the WordPress website.
There may be a way to permanently delete this and it may be that it’s stored on this googleusercontent server temporarily, but searching on Google doesn’t bring up any immediate results. I’d recommend checking out Google Drive Help at https://support.google.com/drive/?hl=en#topic=14940
Good luck and I hope you’re able to figure out a solution.