Averta Support

Hi, After checking your site, We find out that after updating WordPress your theme has “JS” error:
http://imgur.com/NHvwqpn

This is not from Master Slider.
Please contact the theme author to fix the error.
This error brings some functionality issue to Master Slider. additionally this error not only breaks Master Slider functionality but breaks functionality of other plugins.

Regards,
Averta Support
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Hi,
Please give us a related url to help you better.

Regards,
Averta

Hi,
Please use this code in custom css:

.ms-parent-id-1{
    margin-top:-75px;
    z-index: -1;
}

Note: .ms-parent-id-1 ==> 1 is Slider ID

Regards,
Averta Support

Hi @prowe,
Glad that your issue is solved.

Hi @punitmca,
Please explain more to help you better.

Regards,
Averta Support

Hi,
This problem is from WordPress and WordPress editor and in not from Master Slider.
You can Try using plugins to update your urls or change them manually.

Regards,
Averta Support

Hi,
Glad that your problem is solved.

Regards,
Averta

Hi Jenn,
This conflict is from your theme.
To make sure of that, Please change your theme and test it again.

Please share your result with us.

Regards,
Averta Support

Hi,
The problem that you mentioned above is not from Master Slider and it’s from WordPress editor.
And the only solution that we thought could be helpful was hyperlink.

Thanks for choosing Master Slider.

Regards,
Averta