avashije
Forum Replies Created
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Ah, I solved this issue by choosing a different checkout page layout in my theme’s options.
Update: on my staging site, I disabled every single plugin except for Woocommerce and Woocommerce Stripe Gateway and deleted cache and the problem persists.
I had actually checked the inline option hoping that it would fix my issue, and it didn’t 🙁
Thank you for showing me the sample page….it looks fine there! Interestingly, the error only occurs about 50% of the time on my page, but the sample page you linked always looks good no matter how many times I refresh the page.
Thank you for your reply. Pasted below is my status report.
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thegem_client: 6 thegem_footer: 2 thegem_gallery: 4 thegem_team_person: 44 thegem_testimonial: 4 thegem_title: 3 vc_settings_preset: 2 wpcf7_contact_form: 1 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (47) ### ManageWP - Worker: by GoDaddy – 4.9.8 404page - your smart custom 404 error page: by Peter Raschendorfer – 11.3.0 Oakley Studio Traffic Reports: by Noventum – 1.1.0 Change WordPress Login Logo: by Boopathi Rajan – 1.1.6 Complianz | GDPR/CCPA Cookie Consent: by Really Simple Plugins – 4.9.12 Contact Form 7: by Takayuki Miyoshi – 5.4 CSS & JavaScript Toolbox: by Wipeout Media – 11.3 Custom Permalinks: by Sami Ahmed Siddiqui – 1.7.1 Duplicate Page and Post: by Arjun Thakur – 2.6.5 Easy Custom Sidebars: by Titanium Themes – 2.0.1 Enable jQuery Migrate Helper: by The WordPress Team – 1.3.0 Enable Media Replace: by ShortPixel – 3.5.0 Endo Custom: by Endo Creative – 1.0.0 301 Redirects: by WebFactory Ltd – 2.67 FileBird: by Ninja Team – 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6.0.5 User Switching: by John Blackbourn & contributors – 1.5.6 WooCommerce Stripe Gateway: by WooCommerce – 5.1.0 WooCommerce Payments: by Automattic – 2.2.0 (update to version 2.3.0 is available) WooCommerce Shipping & Tax: by Automattic – 1.25.11 (update to version 1.25.12 is available) WooCommerce: by Automattic – 5.2.0 (update to version 5.2.2 is available) Yoast SEO: by Team Yoast – 16.1.1 WP Mail Logging: by MailPoet – 1.9.7 Wordpress Page Widgets: by CodeAndMore – 3.9 Smush: by WPMU DEV – 3.8.4 Easy Forms for Mailchimp: by YIKES Inc. – 6.8.4 Embed Plus for YouTube - Gallery, Channel, Playlist, Live Stream: by Embed Plus for YouTube Team – 13.4.2 Zenbox Custom Code: by Zenbox Marketing – 1.0.0 ### Inactive Plugins (6) ### Akismet Anti-Spam: by Automattic – 4.1.9 All-in-One Event Calendar by Time.ly: by Time.ly Network Inc. – 2.6.8 FileBird Lite: by Ninja Team – 4.7.2 Insert Headers and Footers: by WPBeginner – 1.5.0 Wordpress Ad Widget: by Broadstreet XPRESS – 2.19.0 WP Armour - 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Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: #8571 - /store/ Cart: #8542 - /cart/ Checkout: #8543 - /checkout/ My account: #8544 - /my-account-2/ Terms and conditions: ❌ Page not set ### Theme ### Name: TheGem Child Version: 1.0 Author URL: http://codex-themes.com/thegem/ Child Theme: ✔ Parent Theme Name: TheGem Parent Theme Version: 4.7.0 Parent Theme Author URL: WooCommerce Support: ✔ ### Templates ### Archive Template: Your theme has a woocommerce.php file you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues. Overrides: thegem/woocommerce/cart/cart-shipping.php thegem/woocommerce/cart/cart-totals.php thegem/woocommerce/cart/cart.php thegem/woocommerce/cart/cross-sells.php thegem/woocommerce/cart/mini-cart.php version 3.7.0 is out of date. The core version is 5.2.0 thegem/woocommerce/cart/proceed-to-checkout-button.php thegem/woocommerce/cart/shipping-calculator.php thegem/woocommerce/checkout/form-billing.php thegem/woocommerce/checkout/form-checkout.php thegem/woocommerce/checkout/form-coupon.php thegem/woocommerce/checkout/form-login.php thegem/woocommerce/checkout/form-shipping.php thegem/woocommerce/checkout/payment-method.php thegem/woocommerce/checkout/payment.php thegem/woocommerce/checkout/review-order.php version 3.8.0 is out of date. The core version is 5.2.0 thegem/woocommerce/checkout/terms.php thegem/woocommerce/checkout/thankyou.php thegem/woocommerce/content-product.php thegem/woocommerce/content-single-product.php thegem/woocommerce/content-widget-product.php thegem/woocommerce/global/breadcrumb.php thegem/woocommerce/global/form-login.php thegem/woocommerce/loop/loop-end.php thegem/woocommerce/loop/loop-start.php thegem/woocommerce/loop/orderby.php thegem/woocommerce/loop/pagination.php thegem/woocommerce/loop/price.php thegem/woocommerce/loop/rating.php thegem/woocommerce/loop/result-count.php thegem/woocommerce/loop/sale-flash.php thegem/woocommerce/myaccount/form-edit-account.php thegem/woocommerce/myaccount/form-edit-address.php thegem/woocommerce/myaccount/form-login.php thegem/woocommerce/myaccount/form-lost-password.php thegem/woocommerce/myaccount/form-reset-password.php thegem/woocommerce/myaccount/my-account.php thegem/woocommerce/myaccount/navigation.php thegem/woocommerce/myaccount/orders.php thegem/woocommerce/order/order-details-customer.php thegem/woocommerce/order/order-details-item.php version 3.7.0 is out of date. The core version is 5.2.0 thegem/woocommerce/order/order-details.php thegem/woocommerce/product-searchform.php thegem/woocommerce/single-product/add-to-cart/external.php thegem/woocommerce/single-product/add-to-cart/grouped.php version 4.0.0 is out of date. The core version is 4.8.0 thegem/woocommerce/single-product/add-to-cart/simple.php thegem/woocommerce/single-product/add-to-cart/variable.php thegem/woocommerce/single-product/meta.php thegem/woocommerce/single-product/rating.php thegem/woocommerce/single-product/related.php thegem/woocommerce/single-product/review.php thegem/woocommerce/single-product/tabs/additional-information.php thegem/woocommerce/single-product/tabs/description.php thegem/woocommerce/single-product/tabs/tabs.php thegem/woocommerce/single-product/title.php thegem/woocommerce/single-product-reviews.php thegem/woocommerce/content-product_cat.php Outdated Templates: ❌ Learn how to update ### Action Scheduler ### Complete: 22 Oldest: 2021-04-10 12:17:36 -0600 Newest: 2021-04-22 14:44:15 -0600 ### Status report information ### Generated at: 2021-04-22 20:10:30 -06:00I’m seeing this issue on iPhone 8 plus, ios 14.4.2. If I can’t resolve this issue, I’ll have to find another plugin today that uses stripe in woocommerce checkout. Please help! thanks
Forum: Plugins
In reply to: [WooCommerce] Payment form (stripe) not always loading correctly in iosThank you!!
Forum: Plugins
In reply to: [Adaptive Images for WordPress] Plugin Not WorkingThank you for looking into this. I see now that when I inspect on Safari from my iPhone, the image is resized. However, when I resize a desktop browser screen to a narrow width, the image does not change resolutions (tried in Firefox, Chrome and Safari). I tried reloading the page at the smaller size as well as clearing my browser histories, but to no avail. Please let me know what you think.
Thanks,
Ava
Forum: Plugins
In reply to: [Adaptive Images for WordPress] Plugin Not WorkingHi,
Could you please help me in determining if my plugin is working? Here is the page I am testing, but I see no change in the Natural Image size when I hover in the web inspector after resizing the screen.