gareth94

Ah this is stange… I’ve already got the URLs set up in that way:

define( 'WP_HOME', 'http://localhost/websitename' );
define( 'WP_SITEURL', 'http://localhost/websitename' );

Is there something wrong with the way I have it above? I can’t spot anything obvious!?

Thank you @ashfame. Sorry I should have mentioned, I’m actually using a Windows PC.

Thank you for your help with this Ashfame. I actually used the Duplicator plugin (the free version) to do the migration. I had to do the 2-step install as my project was over 500MB in size. So I transferred the files manually (via FTP) and then Duplicator exported the database and prepared an installer.php for me to complete the transfer. So I basically let the plugin do all the work to be honest! I haven’t had to change any of code myself.

Thank you for your time and efforts with this @tneville!

Unfortunately my Account tab settings are exactly as you described (and still doesn’t work). When I put the shared mailbox in the Email field (in the Message tab), I get the following error when doing a test email:

5.2.0 STOREDRV.Submission.Exception:SendAsDeniedException.MapiExceptionSendAsDenied; Failed to process message due to a permanent exception with message Cannot submit message. 0.35250:0A00E386, 1.36674:01000000, 1.61250:00000000, 1.45378:02000000, 1.44866:00000000, 1.36674:7A000000, 1.61250:00000000, 1.45378:05000000, 1.44866:00140000, 1.36674:0A000000, 1.61250:00000000, 1.45378:16000000, 1.44866:99290000, 1.36674:0E000000, 1.61250:00000000, 1.45378:B2290000, 1.44866:E2010000, 16.55847:44160000, 17.43559:0000000030020000000000000A00000000000000, 20.52176:140FCA8F1800F01F0A00C530, 20.50032:140FCA8F8817F01F07000000, 0.35180:1F000130, 255.23226:A72C0000, 255.27962:7A000000, 255.27962:0A000000, 255.27962:0E000000, 255.31418:21000000, 0.35250:1F001336, 1.36674:0A000000, 1.61250:00000000, 1.45378:02000000, 1.44866:4C000000, 1.36674:32000000, 1.61250:00000000, 1.45378:51000000, 1.44866:01000000, 16.55847:B8000000, 17.43559:00000000B0030000000000000100000000000000, 20.52176:140FCA8F180010106C000000, 20.50032:140

Ah right ok I see… the strange thing is though… we were able to set-up an alias e-mail on our Magento to send from a shared mailbox! Bit puzzled to how that worked really….!

Www the ‘reply to’ header you mentioned sounds interesting! Only thing is, would it still show the incorrect e-mail account as the ‘From Address’ on the client side?

Yes I’m pretty sure you’re right @tneville. I’ve included below the diagnostics log I obtained from the plugin. Hope it helps?

Mailer: postsmtp
HostName: atebol.com
cURL Version: 7.35.0
OpenSSL Version: OpenSSL/1.0.1f
OS: Linux blue1080.server-cp.com 3.13.0-83-generic #127-Ubuntu SMP Fri Mar 11 00:25:37 UTC 2016 x86_64
PHP: Linux 7.3.5 C
PHP Dependencies: iconv=Yes, spl_autoload=Yes, openssl=Yes, sockets=Yes, allow_url_fopen=Yes, mcrypt=No, zlib_encode=Yes
WordPress: 5.7.1 en_US UTF-8
WordPress Theme: Divi
WordPress Plugins: WPML Multilingual CMS, Yoast SEO Multilingual, Advanced Custom Fields Multilingual, FiboSearch - AJAX Search for WooCommerce, Contact Form 7 Conditional Fields, Contact Form 7 Styler for Divi, Code Snippets, Contact Form 7 Multilingual, Contact Form 7, Cookie Notice & Compliance for GDPR / CCPA, Divi Mega Menu, Duplicate Page, ELEX WooCommerce Bulk Edit Products, Prices & Attributes (Basic), Smash Balloon Instagram Feed, Kadence WooCommerce Email Designer, LitExtension Customer Password Plugin, LitExtension: Shopping Carts to WooCommerce, WooCommerce Load More Products, Mailchimp for WooCommerce, Multiple external product URLs for WooCommerce, Post SMTP, Preorders for WooCommerce, Product/Review CSV Import Export, Regenerate Thumbnails, Supreme Modules Lite - Divi Theme, Extra Theme and Divi Builder, Tawk.to Live Chat, TI WooCommerce Wishlist, Toolset Types, Cart All In One For WooCommerce, Woocommerce delete product images, Braintree For WooCommerce, SKU Label Changer For WooCommerce, Advanced AJAX Product Filters for WooCommerce, WooCommerce Multilingual, WooCommerce Shipping & Tax, WooCommerce, Wow Carousel for Divi Lite, WP Add Mime Types, WP All Import Pro, WP Rocket, WP Sitemap Page, Smart Image Resize PRO, WP All Import - WooCommerce Add-On Pro, Woo Coupons Pay for Shipping, WPForms Lite, WPML All Import, WPML CMS Nav, MailChimp for WordPress Multilingual, WPML Media, WPML Sticky Links, WPML String Translation, WPML Translation Management, WPForms Multilingual, WPvivid Backup Plugin
WordPress wp_mail Owner: /var/www/vhosts/atebol.com/atebol_corporate/wp-content/plugins/post-smtp/Postman/PostmanWpMailBinder.php
WordPress wp_mail Filter(s): wp_staticize_emoji_for_email, PostsmtpMailer->get_mail_args
WordPress phpmailer_init Action(s): wpcf7_phpmailer_init, WC_Email_New_Order->handle_multipart, WC_Email_Cancelled_Order->handle_multipart, WC_Email_Failed_Order->handle_multipart, WC_Email_Customer_On_Hold_Order->handle_multipart, WC_Email_Customer_Processing_Order->handle_multipart, WC_Email_Customer_Completed_Order->handle_multipart, WC_Email_Customer_Refunded_Order->handle_multipart, WC_Email_Customer_Invoice->handle_multipart, WC_Email_Customer_Note->handle_multipart, WC_Email_Customer_Reset_Password->handle_multipart, WC_Email_Customer_New_Account->handle_multipart, WC_Email_New_Pre_Order->handle_multipart, WC_Email_New_Pre_Order->handle_multipart, PostsmtpMailer->phpmailer_smtp_init
Postman: 2.0.22
Postman Sender Domain (Envelope|Message): atebol.com | atebol.com
Postman Prevent Message Sender Override (Email|Name): Yes | Yes
Postman Active Transport: SMTP (smtp:tls:login://smtp.office365.com:587)
Postman Active Transport Status (Ready|Connected): Yes | Yes
Postman Deliveries (Success|Fail): 87 | 8

Thank you @yasu88 but unfortunately I have tried all of those steps and none successful 🙁 could there be any other things I could try? Thank you