appgwell
Forum Replies Created
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Forum: Plugins
In reply to: [WooCommerce] error with woocomerce and wp-admin linksHi @xue28
I’ve already talked with my hosting provider and after a long time they told me that there was a malware inside all the webpages I had inside the hosting because all the hosting was infected and that’s what caused this error. It turned out the malware started in March 2022 but until yesterday they were telling me that there was no malware inside (which in reality there was). They’ve told me to contract a security system to remove all the malware from all my websites but they couldn’t guarantee that it wouldn’t happen again so I though that since all archives are infected with malware the best option would be deleting everything and starting again the web from scratch and everything from 0. Do you have any other recommendation?
Thank you for helping.
Forum: Plugins
In reply to: [WooCommerce] error with woocomerce and wp-admin linksHi @xue28
I tried to oppen my wp-admin to try to perform the full conflict test but now I can’t even enter the wp-admin. When I enter my hosting (cpanel) this message appears and when I try to enter the link to the wp-admin it appear again the page of “this page does not exist”. I attach a screenshot of the hosting page.(https://snipboard.io/TlgcKi.jpg)
Thank you for your help!
Forum: Plugins
In reply to: [WooCommerce] error with woocomerce and wp-admin linksHello @xue28
I attach again the screenshots.1. https://snipboard.io/DRcMzU.jpg
2. https://snipboard.io/KhYtM5.jpg
3. https://snipboard.io/7NwYC9.jpgForum: Plugins
In reply to: [WooCommerce] error with woocomerce and wp-admin linksHello @xue28,
Thank you for answering and your help.
For the online shop we use Stripe and have installed the WooCommerce Stripe Gateway. This is the message it appears when you log in and you try to buy something after writing the direction and the card details (https://snipboard.io/aVL1NR.jpg)
I also attach the screen it appears when you try to enter at the woocomerce part of the menu of the wp-admin, or when adding a new pluguin… (https://snipboard.io/WfxX1J.jpg)
I can’t attach the System Status Report or the fatal error logs since I can’t access to the status page. I attach a screenshoot of when I click woocomerce>status (the link can be seen at the top of the image (https://snipboard.io/mNH3WL.jpg)About the creation of new products or making a change in some created before when you try to save what you did and click the button update/publish it doesn’t charge. I also attach the picture (https://snipboard.io/3aKl69.jpg)
- This reply was modified 3 years, 5 months ago by appgwell.
