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  • hi @progmastery,
    thanks for fixing the issue.

    The second feed – I did set it to public and no matter if I have it to public or private: – the instagram feed is shown in footer on both settings

    – I get the message on top for both settings: ‘This is a private page. To make it public, edit it and change the visibility.Feed with such ID does not exist.’
    (https://www.pikebrothers.com/my-instagram-feed/)

    So ‘View your feed’ in the plugin does still not work – strange, isn´t it? So what did you do to fix the issue? So we know, what to do next time.
    Thanks!
    Annett

    @progmastery,
    I deactivated ‘Better WordPress Minify’ and ‘Autooptimize’, delete the cache. Started again WordPress and tried again. Still error message when ‘View your feed’ with instagram plugin.

    Error: This is a private page. To make it public, edit it and change the visibility.
    Feed with such ID does not exist

    The plugin is still deactivated. Can you see, if there is still the conflict?
    Annett

    Hi @progmastery,
    here are the links:
    https://www.pikebrothers.com/ – here the plugin is used in the footer
    https://www.instagram.com/pikebrotherscompany/ – this is the instagram feed
    Thanks!
    Annett

    Hi @progmastery,
    thanks for your help. I checked all pages in wordpress and they are visibility-state=public.
    And yes, I see the instagram feed, when I´m logged in.
    Thats why it is so strange. I has been working before. We discovered the error yesterday. We did not change anything on our Instagram nor on our webpage. The only difference is the update from plugin 6 days ago.

    Hi there,
    I´m a bit confused now. We also have this message: Something went wrong! We have the latest Update from 6 days ago – version 1.2.13.
    But we don´t have a private account, it is public (#pikebrotherscompany).

    1) I tried to get a new token from instagram via plugin – works.
    2) I tried to ‘View your feed’in plugin – I get the message: This is a private page. To make it public, edit it and change the visibility.

    But we have a business account, which is set to public. So is there anything I can do else? Is it possible that the account contains private settings within, e.g. for separate images?

    Do you have any idea?
    Thanks for help!
    Annett

Viewing 5 replies - 1 through 5 (of 5 total)