Andrei
Forum Replies Created
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Hello there,
Thanks for reaching out to us!
The 500 error (or sometimes a white page or “The site is experiencing technical difficulties.”) is a very general server error.
One of the first web search results says that “The 500 Internal Server Error is a very general HTTP status code that means something has gone wrong on the web site’s server but the server could not be more specific on what the exact problem is.”
To debug this further, please follow these steps:
- Ask your host to identify this specific error and/or for the PHP error log.
- Try and increase your WordPress memory limit: https://docs.woocommerce.com/document/increasing-the-wordpress-memory-limit/
- set WP_DEBUG to true in wp_config.php file: https://codex.wordpress.org/WP_DEBUG and try again. See if you get any errors.
Let me know about this!
Greetings,
Thanks for reaching out to us!
Here are some steps to debug this:
* see if you have any javascript errors in the browser console https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors . A printscreen could help.
* if you have any security or minification plugins please deactivate them and try again. Some caching plugins also have minification settings that can break javascript code, so for testing purposes please disable any caching as well.
* try and open the website in a different browser just to exclude a browser add-on that might interfere with javascript.
Thanks for reaching out and for your interest in TranslatePress!
TP is designed to be compatible with a wide variety of plugins, and it should generally work with any plugin out there. We have not specifically tested it in conjunction with the plugins you mentioned, but there should not be any issues.
We recommend trying out the free version of TranslatePress and testing its compatibility with your current setup. If you encounter any issues or have any questions, feel free to let us know and we will do our best to assist you in resolving them.
Hello there,
Thanks for reaching out to us!
Make sure you have pretty permalinks enabled and working. https://wordpress.org/support/article/using-permalinks/#using-pretty-permalinks
You can try to resave them from WP Dashboard –> Settings –> Permalinks.Our plugin uses a subdirectory for it’s languages this is why the language parameter where appended to your URL’s.
Let me know about this.
Hey there,
Thanks for reaching out to us!
One approach would be to wrap the page’s content with a translation block:
https://translatepress.com/docs/translation-editor/#translation-blocksYou have to keep in mind that the entire content will merged into one string, so any changes made to the original text will invalidate your translation.
Another approach would be to use our Conditional Shortcode:
https://translatepress.com/docs/translation-shortcode/Let me know about this!
Hey there,
Thanks for reaching out to us!
Would you mind providing a screenshot of the date from this page selected in the Translation Interface?
This would greatly help me get to the bottom of the problem.
Hey there,
Thanks for reaching out to us!
Please try turning on “Fix missing dynamic content” from TP Advanced Settings => Troubleshooting.
Let me know if it helps.
Hello there,
Thanks for reaching out to us!
Unfortunately there is nothing we can do about this. Please try contacting your automatic translation API provider in order to get this sorted out.
Hello,
I’m sorry for any confusion, but currently, TP does not support glossary feature. This is currently a tracked feature request but we can’t say for sure when it will be implemented.
Thank you for your understanding and feel free to reach out if you have any other inquiries related to TP.Hey there,
Thanks for reaching out to us!
Unfortunately, the structure that you are using is called “Almost Pretty Permalinks” (https://wordpress.org/support/article/using-permalinks/) and at the moment we don`t have support for this type of structure.
As a fix for this, try to use Pretty Permalinks and after that let me know if everything works fine.
Hey there,
Thanks for reaching out to us!
It is true that once you set your default language of the website you can not change it because this will invalidate all of your existing translations.
Also please refer to this article for a better understanding on how we handle woocommerce emails translation
Hey there,
Thanks for reaching out to us!
Unfortunately, the structure that you are using is called “Almost Pretty Permalinks” (https://wordpress.org/support/article/using-permalinks/) and at the moment we don`t have support for this type of structure.
As a fix for this, try to use Pretty Permalinks and after that let me know if everything works fine.
Hey there,
Thanks for reaching out to us!
Would you mind going into further detail about this? A link to where this is happening would be helpful so we can better understand your issue.
Hello there,
Thanks for reaching out to us!
Since this looks a lot like a conflict with some other code, the first recommended step is the conflict test (ideally in a staging environment):
Briefly disable all other plugins and enable the default Twenty Twenty theme. Please also disable all add-ons. If this fixes the problem, as it probably will, enable everything one by one, checking each time to see when the problem returns.
Please let us know when you find the conflict so that we can take a look and see what we can do about it.
Hey there,
Thanks for reaching out to us!
Thank you for reporting this to us. Would you mind sharing with us the steps you followed in order to achieve this?
Until then try turning on “Disable post container tags for post title” and “Disable post container tags for post content” from TP Advanced Settings => Debug.