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  • Thread Starter altwirenet

    (@altwirenet)

    Well, as much as I hoped it would give me something to go off of, according to my admin the WP DB had both accounts correct with their permissions and values. Which really doesn’t make sense now, because if I’m indeed an admin, why is it blocking me?

    I can definitely go through and try to delete files that shouldn’t be there, but any other suggestions to look into?

    Thread Starter altwirenet

    (@altwirenet)

    Threadi, thank you for your quick response. For the addition of the admin account, I used the code on the following page:

    https://www.wpbeginner.com/wp-tutorials/how-to-add-an-admin-user-in-wordpress-using-ftp/

    Was this the right code to use or should I try something different?

    I will have my server admin with access to the dashboard, verify what the database info says, and reply back with the findings.

    As for part two of your reply, I’m afraid my reply isn’t very straightforward. I do know that the website has had a bit of a mess with some files that shouldn’t be there that I’ve been trying to remove; however, my WP-Config doesn’t seem to have any out-of-the-ordinary comments in it. My server admin added something on Friday to force an HTTPS redirect, as wp-admin was previously not loading at all and stuck in a 302 redirect loop as it bounced back and forth between HTTP and HTTPS. Could something like that be denying me access? I can’t imagine it would, but then again I am not well versed in WP.

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