alecryan09
Forum Replies Created
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Forum: Plugins
In reply to: [WooCommerce] Individual Product Page not loadingThank you for all the feedback in this thread thus far, much appreciated.
After further investigation, it was confirmed that the issue was stemming from a incompatibility between the theme and the most recent versions of WordPress and WooCommerce.
We tested this in a sample site, using the most up-to-date version of the theme with a previous version of both WordPress and Woo and we observed the issue was no longer occurring. We’re in contact with the theme developers and have also made them aware.
Given that we now know the main cause of our issue and have taken the necessary actions to alleviate it, I’ll mark this as resolved.
Thanks again!
Forum: Plugins
In reply to: [WooCommerce] Individual Product Page not loadingFound the following errors in logging:
PHP Warning: Undefined property: WP_Error::$term_id in /…/wp-content/themes/nutritix/inc/megamenu/megamenu.php on line 29
PHP Warning: Undefined property: WP_Error::$name in /…/wp-content/themes/nutritix/inc/template-functions.php on line 217
PHP Fatal error: Maximum execution time of 120 seconds exceeded in /…/wp-includes/post.php on line 1139Forum: Plugins
In reply to: [WooCommerce] Individual Product Page not loadingSomething else I just found; When importing the products into another site for testing, with the same custom theme being used, the issue was observed with at least one product. So, it seems the issue is persistent across sites/products. Seems to be more a theme-related issue to me, as you stated in your first point, Outdated WooCommerce template overrides (theme has outdated single-product template file,
grouped.php).Forum: Plugins
In reply to: [WooCommerce] Individual Product Page not loadingAfter investigating further, I found that when exporting the products and then importing to a default theme (I tested with ‘Storefront’) the products so far have appeared correctly.
None of the products use bundles or add-ons and the only errors I was able to see in Console or Network logging was the ‘net::ERR_HTTP2_PROTOCOL_ERROR 200’ error. I also did not see any process stuck in Pending within logging.