acmultimedia's Replies - page 2

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Viewing 6 replies - 16 through 21 (of 21 total)

Forum: Plugins
In reply to: [Google for WooCommerce] Unable to connect to google ads account

Thread Starter acmultimedia

(@acmultimedia)

I double checked and yes, it’s all under the same email. All connections show green (connected), however, google listings and ads shows that it’s connected to a bogus account with no number, it just says “account 0”. If I try to switch from that account, my real account shows up in the dropdown menu, but it gives me an error if I try to connect.

Forum: Plugins
In reply to: [Google for WooCommerce] Unable to connect to google ads account

Thread Starter acmultimedia

(@acmultimedia)

3 years, 7 months ago

I followed the procedure but the results were the same. It seems like it connects but, when I go to the plugin tab, it doesn’t show my campaigns. If I try to click on “add paid campaign” it shows I’m connected to an account that makes no sense (account 0). If I try to switch accounts it shows me the error I mentioned in the first post.

I should also add that if I go to google ads (outside of woocommerce), my campaigns are still there and they seem to be running.

Forum: Plugins
In reply to: [Google for WooCommerce] Unable to connect to google ads account

Thread Starter acmultimedia

(@acmultimedia)

3 years, 7 months ago

The latest log error is from November, 9, 2022

2022-11-09T01:01:28+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\GoogleServiceProvider::handle_unauthorized_error Client error: POST https://api-vipgo.woocommerce.com/google/google-mc/content/v2.1/461121517/reports/search resulted in a 401 Unauthorized response:
{“statusCode”:401,”error”:”Unauthorized”,”message”:”Site is not connected to Google account for google-mc”}

Forum: Plugins
In reply to: [Google for WooCommerce] Unable to connect to google ads account

Thread Starter acmultimedia

(@acmultimedia)

3 years, 7 months ago

Thank you for the suggestion.

I’ve done the reconnection and encountered the same issue. The wizard finishes the connection to google merchant and wordpress.com, however, google ads still fails to connect.

Forum: Plugins
In reply to: [Google for WooCommerce] Unable to connect to google ads account

Thread Starter acmultimedia

(@acmultimedia)

3 years, 7 months ago

This is what the log looks like:


### Server Environment ###

Server Info: Apache
PHP Version: 8.0.25
PHP Post Max Size: 516 MB
PHP Time Limit: 60
PHP Max Input Vars: 1000
cURL Version: 7.86.0
OpenSSL/1.1.1s

SUHOSIN Installed: –
MySQL Version: 5.7.23-23
Max Upload Size: 512 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 7.1.0
WC Database Prefix: wp_
Total Database Size: 39.10MB
Database Data Size: 25.79MB
Database Index Size: 13.31MB
wp_woocommerce_sessions: Data: 1.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.27MB + Index: 0.20MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 1.06MB + Index: 0.56MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.38MB + Index: 0.27MB + Engine InnoDB
wp_aws_cache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_aws_index: Data: 5.06MB + Index: 5.09MB + Engine InnoDB
wp_bwg_album: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_bwg_album_gallery: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_bwg_file_paths: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_bwg_gallery: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_bwg_image: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_bwg_image_comment: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_bwg_image_rate: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_bwg_image_tag: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_bwg_shortcode: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_bwg_theme: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wp_ce4wp_abandoned_checkout: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_ce4wp_contacts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_commentmeta: Data: 0.09MB + Index: 0.11MB + Engine InnoDB
wp_comments: Data: 0.39MB + Index: 0.31MB + Engine InnoDB
wp_eg_galleries: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_eum_logs: Data: 0.20MB + Index: 0.00MB + Engine InnoDB
wp_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB
wp_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_fbv: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_fbv_attachment_folder: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_gla_attribute_mapping_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gla_budget_recommendations: Data: 0.22MB + Index: 0.14MB + Engine InnoDB
wp_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gla_shipping_rates: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailerlite_checkouts: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wp_mailerlite_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_mapping_to_external_entities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_scheduled_tasks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_subscribers: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
wp_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_subscriber_segment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_ml_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ngg_album: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_ngg_gallery: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_ngg_pictures: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_options: Data: 5.06MB + Index: 0.20MB + Engine InnoDB
wp_pimwick_gift_card: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_pimwick_gift_card_activity: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_postmeta: Data: 4.52MB + Index: 3.03MB + Engine InnoDB
wp_posts: Data: 1.52MB + Index: 0.31MB + Engine InnoDB
wp_pts_tables: Data: 0.44MB + Index: 0.00MB + Engine InnoDB
wp_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_statistics_exclusions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_statistics_historical: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_statistics_pages: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_statistics_search: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_statistics_useronline: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_statistics_visit: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_statistics_visitor: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_termmeta: Data: 0.06MB + Index: 0.06MB + Engine InnoDB
wp_terms: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.11MB + Index: 0.06MB + Engine InnoDB
wp_term_taxonomy: Data: 0.06MB + Index: 0.06MB + Engine InnoDB
wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.06MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.05MB + Index: 0.09MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpjf3_mr_access_keys: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpjf3_mr_unrestricted_ips: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yoast_indexable: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_yoast_indexable_hierarchy: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_yoast_primary_term: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_yoast_seo_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_yoast_seo_meta: Data: 0.16MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

abc-pricing: 1
attachment: 1499
bwg_gallery: 1
bwg_share: 1
custom_css: 1
elementor_library: 1
giftcard: 1
gpsc_slider_carousel: 1
mailpoet_page: 1
nav_menu_item: 13
page: 15
post: 1
pricingtable: 1
product: 280
revision: 29
seedprod: 2
shop_coupon: 8
shop_order: 292
shop_order_refund: 2
wp_block: 1
wp_global_styles: 1
wpcf7_contact_form: 2
wpcf7r_action: 2
wpcode: 2
wpforms: 1
wpmm_theme: 3

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (37) ###

Redirection for Contact Form 7: by Qube One – 2.7.0
Advanced Woo Search: by ILLID – 2.68
All-in-One WP Migration File Extension: by ServMask
Inc. – 1.8

All-in-One WP Migration: by ServMask – 7.68
Autoptimize: by Frank Goossens (futtta) – 3.1.4
YYDevelopment - Back To The Top Button: by YYDevelopment – 2.1.5
Contact Form 7: by Takayuki Miyoshi – 5.6.4
Customer Reviews for WooCommerce: by CusRev – 5.9.0
Duplicate Page and Post: by Arjun Thakur – 2.9.1
Elementor Pro: by Elementor.com – 3.6.4
Elementor: by Elementor.com – 3.9.0
Enable Media Replace: by ShortPixel – 4.0.1
FileBird Lite: by Ninja Team – 5.1
Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 8.10.1
Google Listings and Ads: by WooCommerce – 2.3.2
Anti-Malware Security and Brute-Force Firewall: by Eli Scheetz – 4.21.85
HTTP2 push content: by Pi websolution – 1.9.41
WPCode Lite: by WPCode – 2.0.4.4
Jetpack: by Automattic – 11.6
Maintenance Redirect: by Peter Hardy-vanDoorn since 03/18; based on the original by Jack Finch – 1.8.3
Max Mega Menu - Pro Addon: by megamenu.com – 2.2.4
Max Mega Menu: by megamenu.com – 3.0
Menu Image: by Freshlight Lab – 3.0.8
MailerLite - Signup forms (official): by MailerLite – 1.6.1
Order Status History for WooCommerce: by alx359 – 1.8.6.2
reSmush.it Image Optimizer: by reSmush.it – 0.4.11
Easy Updates Manager: by Easy Updates Manager Team – 9.0.14
White Label CMS: by www.videousermanuals.com – 2.4
Ultimate Gift Cards For WooCommerce: by WP Swings – 2.4.8
MailerLite - WooCommerce integration: by MailerLite – 1.8.0
WooCommerce Payments: by Automattic – 5.1.2
WooCommerce PayPal Payments: by WooCommerce – 2.0.0
WooCommerce Shipping & Tax: by WooCommerce – 2.1.0
WooCommerce: by Automattic – 7.1.0
WP Fastest Cache: by Emre Vona – 1.0.8
WP Hide & Security Enhancer: by Nsp Code – 1.9.3
WP-Sweep: by Lester 'GaMerZ' Chan – 1.1.5

### Inactive Plugins (0) ###

### Must Use Plugins (2) ###

Elementor Safe Mode: by Elementor.com – 1.0.0
wp-hide-loader.php: by  –

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)
wgm_gift_card (wgm_gift_card)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –

### WC Pages ###

Shop base: #4089 - /products/
Cart: #4090 - /cart/
Checkout: #4091 - /checkout/
My account: #4092 - /my-account/
Terms and conditions: #4174 - /store-policies/

### Theme ###

Name: Storefront Child
Version: 1.0
Author URL: http://vizius.net
Child Theme: ✔
Parent Theme Name: Storefront
Parent Theme Version: 4.2.0
Parent Theme Author URL: https://woocommerce.com/
WooCommerce Support: ✔

### Templates ###

Overrides: –

### Subscriptions ###

WCS_DEBUG: ✔ No
Subscriptions Mode: ✔ Live
Subscriptions Live URL: https://retrogamescrafts.com
Subscription Statuses: –
WooCommerce Account Connected: ❌ No

### Store Setup ###

Country / State: United States (US) — Delaware

### Payment Gateway Support ###

WooCommerce Payments: products
refunds
multiple_subscriptions
subscription_cancellation
subscription_payment_method_change_admin
subscription_payment_method_change_customer
subscription_payment_method_change
subscription_reactivation
subscription_suspension
subscriptions
gateway_scheduled_payments
tokenization
add_payment_method

PayPal: refunds

### WooCommerce PayPal Payments ###

Onboarded: ✔
Shop country code: US
WooCommerce currency supported: ✔
Advanced Card Processing available in country: ✔
Pay Later messaging available in country: ✔
Webhook status: ✔
Vault enabled: ✔
Logging enabled: –
Reference Transactions: –
Used PayPal Checkout plugin: –
Tracking enabled: –

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
settings

Daily Cron: ✔ Next scheduled: 2022-12-08 02:36:07 -05:00
Options: ✔
Notes: 42
Onboarding: completed

### WooCommerce Payments ###

Version: 5.1.2
Connected to WPCOM: Yes
Blog ID: 193220298
Account ID: acct_1Isit92HsJ6c5uHs

### Action Scheduler ###

Canceled: 1
Oldest: 2022-11-21 20:18:21 -0500
Newest: 2022-11-21 20:18:21 -0500

Complete: 1,217
Oldest: 2022-11-06 21:24:28 -0500
Newest: 2022-12-07 19:40:15 -0500

Failed: 151
Oldest: 2022-02-02 22:16:53 -0500
Newest: 2022-11-20 01:02:46 -0500

Pending: 5
Oldest: 2022-12-07 20:42:40 -0500
Newest: 2023-02-25 16:24:01 -0500

### Status report information ###

Generated at: 2022-12-07 19:40:48 -05:00

This reply was modified 3 years, 7 months ago by acmultimedia.

Forum: Plugins
In reply to: [Google for WooCommerce] Google listing and ads account pending

acmultimedia

(@acmultimedia)

4 years ago

I’m having exactly the same issue. Tried creating a ticket but it says my website is not connected to woocommerce.com. I use the self-hosted version of woocommerce, how can I get support?

Thanks.

Viewing 6 replies - 16 through 21 (of 21 total)

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