Yes! I spoke with them today. The customer service agent also researched the issue. He found other posts from wordpress users with the same complaint.
You’re wonderful! Thank you. Please stand by. I’m sure that I’ll need you again.–ha ha
Wow! You’re right. I use word because I’m most familiar with it having used it for work quite often. I’m not a graphics designer nor an expert–I’m just getting by. Thank you kindly. I’ll try that.