• Resolved zbysiu

    (@zbysiu)


    Video slider error

    The YouTube video I embedded on the above link gives me an error. If I paste the embed link embed code in the browser address bar, it works. I haven’t encountered any errors creating the slide. I’m using smart slider 3.
    Thanks.

    • This topic was modified 9 years, 6 months ago by zbysiu.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Gabor

    (@nextendweb_gabor)

    Hi @zbysiu!

    Please try to use the long url of this video instead:
    https://www.youtube.com/watch?v=vGUwy1SBDVY
    because as I see on my test site, the problem is happening, because of the short link:
    https://youtu.be/vGUwy1SBDVY

    But if the issue will be something else, then please send me an export of your slider:
    http://doc.smartslider3.com/article/370-import-slider#export
    to the support email:
    support@nextendweb.com

    • This reply was modified 9 years, 6 months ago by Gabor.
    • This reply was modified 9 years, 6 months ago by Gabor.
    Thread Starter zbysiu

    (@zbysiu)

    Thanks for that advice. This now works. just have to figure out how to remove the black borders, top and bottom.

    Kind Regards,
    Zbysiu

    Ramona

    (@nextend_ramona)

    Hi @zbysiu

    Do you mean this: http://imgur.com/a/h7mBh
    it seems like it’s coming from YouTube, although I can’t see it in the original video, I can see it in the returned codes. Probably it’s there because the layer where the video is higher than the original height of the video. If you turn on the centered option: http://imgur.com/a/MyXQx
    it should be gone.

Viewing 3 replies - 1 through 3 (of 3 total)

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