Wrong search results for specific zip

  • mkj2

    (@mkj2)


    8 years, 3 months ago

    Hi,
    we have an extremely weird problem. The distance calculation for the search results works pretty good. However, for one specific zip code everything is a mess. Even worse: this effect happens in some browsers, but not in others. EVEN worse: After deleting the browser history, cache etc. it’s ok in some browsers but not in others. Example: The locator is here: https://www.optiker.at/

    ZIP code 1040: everything is fine.
    ZIP code 1060: everything is fine
    ZIP code 1050: everything is a mess (search results from the 8000 area)

    This happens in Android 6.0, the latest Safari (Mac OS) and in Firefox (Chrome). It happened in the latest Opera. After deleting history and cache, everything is ok again.

    What’s wrong? How could that happen? For test purposes, we disabled all customization. No luck.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Tijmen Smit

    (@tijmensmit)

    8 years, 3 months ago

    Does this happen with a search you started, or with a search started by the Geolocation API that tries to detect your locations?

    If I search for 1050, then it works fine for me.

    It does sound extremely weird how you described it. Searching by zipcode can be a problem since zips can exist in multiple countries, but you already restricted the search results to Austria, right ( map region on the settings page? ).

    I do see in the code that there’s another Google Maps script active ( avia_framework_globals ). This is probably from your theme? If you disable that for a second and try it again, does that solve it for you? Sometimes loading multiple scripts on the same page can cause issue. Don’t think think that’s whats going on here, but just to rule it out being a problem.

    Thread Starter mkj2

    (@mkj2)

    8 years, 3 months ago

    It happens with a search started manually. However, we disabled the geolocation feature, and now everything seems to work fine. This might not be a full explanation for these very weird effects. Anyway, we don’t really need the geolocation. So, we are ok with that.
    Thanks for the support. Great plugin!

Viewing 2 replies - 1 through 2 (of 2 total)

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