Wrong quantity number in the checkout page
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Hello,
I would like to ask why this quantity number in the checkout page is showing only number 1. It should show the actual amount of the product in cart.
Any ideas? Thank you for your help
The page I need help with: [log in to see the link]
Viewing 6 replies - 1 through 6 (of 6 total)
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@krystofjerabek
there are some simple fixes you can try-
1. disable all plugins except woocommerce and check it
2. Update all plugins and theme
3. Remove cache from browser and server
4. Re-install woocommerce plugin
5. Switch to WordPress standard theme and test againHope these help to fix your issue
@wpfixerr Sorry, I tried everything, but it didn’t work for me.
Hi @krystofjerabek 👋🏽
Oh, that’s really odd. I would like to have a look at your site’s System Staus Report with a default theme (as Storefront) and no other plugins than WooCommerce enabled. I know that this would be disruptive for your site so it sounds like a staging site would be a good idea to try this. If your host doesn’t offer that option, we recommend WP Staging for quickly spinning up a new test site.
Please give it a go, we’ll be glad to further research that staging site with you.
Cheers!
Hello @danielinhou , here is the link for the staging site and the system status report. Thank you for your time and wish you a nice day!
https://www.jgaparty.com/staging/
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Seems that the staging site is behind a login wall.
Nonetheless, looking at the main site, it seems that there’ve been some modifications to the checkout page and it now works okay and shows the correct number of products ordered. I took a screenshot for reference: https://snipboard.io/B3iTmu.jpg
Let us know if you’re still facing the issue.
Thanks.
Hi there,
I hope you found the previous reply helpful. We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.
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The topic ‘Wrong quantity number in the checkout page’ is closed to new replies.
