• Resolved pevaldas

    (@pevaldas)


    Hello, as far as i know this cookie should start working when customer adds product to the cart. My problem is even if customer does nothing with the cart it still gets wp_woocommerce_session bypass from 10web cache when it visits website.

    How can i fix this issue? And why i keep getting bypass when i should not?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Saif

    (@babylon1999)

    Hello @pevaldas,

    Thank you for reaching out!

    When I visit the front page, I also find a session ID created for me. This definitely isn’t the expected behaviour. I also noticed something is triggering multiple events in the browser console, but I’m unsure of their purpose.

    Additionally, I see a “demo” notice on your site. I’m not sure if you’re aware of this.



    Link to image: https://d.pr/i/D10Nli

    I wasn’t able to replicate the issue on my own test site, so I’m guessing it’s caused by a conflict with your theme or with another plugin.
     
    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Let us know how it goes!

    Thread Starter pevaldas

    (@pevaldas)

    Looks like i found the problem. The plugin was causing this: Retainful – Abandoned Cart Recovery Emails and Next Order Coupons

    Saif

    (@babylon1999)

    Glad to hear everything is working now, @pevaldas! 😃

    I will mark the thread as solved. If you have a few minutes, we’d love it if you could leave us a review: https://wordpress.org/support/plugin/woocommerce/reviews/

    Cheers!

Viewing 3 replies - 1 through 3 (of 3 total)

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