Wp-Admin Not Loading Only whote screen

  • AngelStore

    (@angelstore)


    10 years, 4 months ago

    Hi,

    Everything was perfectly fine with my website the last time I checked, I tried to access my website yesterday, the website is running fine, however whenever i try to load the wp-admin page only white screen has appeared, i tried clearing cache and history, loading /wp-admin page on other devices, but nothing works,

    has tried to deactivated plugins but still nothing works.

    Any Idea?

    My website

    angelstore.in
    angelstore.in/wp-admin

Viewing 7 replies - 1 through 7 (of 7 total)
  • Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    10 years, 4 months ago

    Sorry @angelstore people aren’t going to read a thousand lines of code here. What code specifically is relevant to the problem? If you don’t know, tell us the full error message you are receiving.

    Thread Starter AngelStore

    (@angelstore)

    10 years, 4 months ago

    thanks,

    I am not a coder..so i dont know what exactly causes the problem,

    however the wp-admin page is not loading i can only see white screen. You can have a look at below

    angelstore.in/wp-admin

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    10 years, 4 months ago

    How did you deactivate your plugins?

    Thread Starter AngelStore

    (@angelstore)

    10 years, 4 months ago

    just deleted via FTP shell

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    10 years, 4 months ago

    Can you access your site’s error logs? That should give you an informative error

    Thread Starter AngelStore

    (@angelstore)

    10 years, 4 months ago

    how can i access that?

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    10 years, 4 months ago

    Your hosting providers will be able to guide you to the location of the logs – if they do infact generate those logs. Some providers don’t.

Viewing 7 replies - 1 through 7 (of 7 total)

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