• Resolved ritiriwaz

    (@ritiriwaz)


    After login to me wordpress website i am not able to go to dashboard but getting 500 server error.

    I came to know it can be because of security plugin so i have deactivated SSL plugin kindly let me know what can be done. Can i again activate it?

    The page I need help with: [log in to see the link]

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Support Jarno Vos

    (@jarnovos)

    Hi @ritiriwaz,

    I see that the Really Simple SSL plugin is enabled on the site again, are you still experiencing any issues with the Dashboard?

    Kind regards, Jarno

    Thread Starter ritiriwaz

    (@ritiriwaz)

    Yes I have again activated it because of security issue. But still the issue with the dashboard remains.

    Thread Starter ritiriwaz

    (@ritiriwaz)

    I am getting the following error

    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator at webmaster@ritiriwaz.com to inform them of the time this error occurred, and the actions you performed just before this error.

    It was gone when i deactivated the plugin.

    Plugin Author Mark

    (@markwolters)

    Hi @ritriwaz,

    could you enable debugging in WordPress as described here: https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/

    That should provide a more detailed error if the issue is related to WordPress / Really Simple SSL. If you have enabled debugging, please post the result here so we can check what’s going wrong.

    Thread Starter ritiriwaz

    (@ritiriwaz)

    Couldnt do it.

    Plugin Support Jarno Vos

    (@jarnovos)

    Hi @ritiriwaz,

    You can also activate a plugin such as WP Debugging, instead of manually adding the debug lines to your wp-config.php as described in the above article.

    And then visit the affected page to trigger the issue once more, which should now yield more information about the error that occurred.

    Kind regards, Jarno

    Thread Starter ritiriwaz

    (@ritiriwaz)

    I have done it but couldn’t find anything useful?

    Plugin Support Jarno Vos

    (@jarnovos)

    Hi @ritiriwaz,

    Did you trigger the error page once more when you had the WP Debugging plugin enabled, e.g. by re-enabling Really Simple SSL? This would typically result in a debug.log file being created in the /wp-content/ folder. Does it contain any relevant errors?

    Kind regards, Jarno

    Thread Starter ritiriwaz

    (@ritiriwaz)

    Getting this error

    Deprecated: Hook login_headertitle is deprecated since version 5.2.0! Use login_headertext instead. Usage of the title attribute on the login logo is not recommended for accessibility reasons. Use the link text instead. in /home/ritiriwaz/ritiriwaz.com/wp-includes/functions.php on line 6031

    Plugin Support Jarno Vos

    (@jarnovos)

    Hi @ritiriwaz,

    This message is not related to Really Simple SSL, but rest assured that it’s also not an error; just a deprecation notice.

    As it seems that there are no errors relating to Really Simple SSL here, do you still experience this issue when you re-activate the plugin? Perhaps you could share how you figured out that Really Simple SSL was related to the described “500 Internal Server” error?

    Kind regards, Jarno

    Thread Starter ritiriwaz

    (@ritiriwaz)

    I was having problem in login then i deactivated all plugin. After deactivating SSL it was working fine.

    Plugin Support Jarno Vos

    (@jarnovos)

    Hi @ritiriwaz,

    I see, although without any further errors to look into, it would be challenging to determine if & how this might’ve been related to the Really Simple SSL plugin.

    Are you still experiencing the described issue when re-activating the latest available version of the plugin?

    Kind regards, Jarno

    Thread Starter ritiriwaz

    (@ritiriwaz)

    No for now its working fine.

Viewing 13 replies - 1 through 13 (of 13 total)

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