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MailPoet Newsletters
[resolved] WordPress Post Hanging - Won't Load (16 posts)

  1. Kimber254
    Member
    Posted 11 months ago #

    Since the last plug in update, when I drag WordPress Post over the newsletter, the loading dial just hangs or run endlessly. I've added no new plug-ins or change the side coding.

    Any thoughts on why this feature no long works?

    Thank you

    https://wordpress.org/plugins/wysija-newsletters/

  2. esroyo
    Member
    Posted 11 months ago #

    Same problem here. Console shows:

    Uncaught TypeError: Cannot read property 'replace' of undefined base-script-64.js?ver=1:1
    Uncaught TypeError: Cannot read property 'replace' of undefined base-script-64.js?ver=1:1
    3317
    Uncaught TypeError: Cannot read property 'pageY' of undefined wysija-editor.js?ver=2.6.6:1
    Object.extend.updateDisplayArea wysija-editor.js?ver=2.6.6:1
    Draggable.onDrag wysija-editor.js?ver=2.6.6:3
    Draggables.notify dragdrop.js?ver=2.6.6:212
    Class.create.scroll dragdrop.js?ver=2.6.6:531
    (anonymous function) prototype.js?ver=2.6.6:370
  3. RT78
    Member
    Posted 11 months ago #

    Hi there,

    I also have this problem... can it be fixed??
    using version 2.6.6 and wp version is 3.9.0

    regards
    RT

  4. RT78
    Member
    Posted 11 months ago #

    Euhm its fixed...

    i installed the beta version of mailpoet, version 2.6.6.2, and now its working again..

  5. Kimber254
    Member
    Posted 11 months ago #

    I have version Version 2.6.6, where did you get the beta version?

  6. esroyo
    Member
    Posted 11 months ago #

    It's confirmed that beta version 2.6.6.2 solves this bug.

    To switch to beta:
    1 - Go to MailPoet's config, advanced tab and there you'll find an option to enable beta versions.
    2 - Once you have saved, in the footer of the config, next to the MailPoet's version number, you'll see a button to switch to beta.

    Good luck.

  7. Kimber254
    Member
    Posted 11 months ago #

    Thank you so much, I hate not being able to send a good newsletter.

  8. MailPoet Staff
    Member
    Plugin Author

    Posted 11 months ago #

    You can all switch back to the stable version. The issue has been fixed in 2.6.6!

  9. Kimber254
    Member
    Posted 11 months ago #

    How do I switch back to a more stable version? I have Version 2.6.6 and it's still hanging.

  10. MailPoet Staff
    Member
    Plugin Author

    Posted 10 months ago #

    You can switch back in the footer of the admin pages of MailPoet!

  11. Kimber254
    Member
    Posted 10 months ago #

    I unchecked the "Become a beta tester" ?

    I did that several days ago but the problem is still not fixed. I can't use the drag and drop wordpress post feature.

    While I can work around that, it's the best newsletter feature.

  12. joejourneys
    Member
    Posted 10 months ago #

    Just stopped working, I can't drag and drop and automatic newsletter has stopped! I have tried the beta version without success.

  13. MailPoet Staff
    Member
    Plugin Author

    Posted 10 months ago #

    Joe, Kimber,

    Simply disable and delete the MailPoet, and install again.

    If that doesn't do the trick, contact us here:

    http://support.mailpoet.com/feedback/

  14. Kimber254
    Member
    Posted 10 months ago #

    Won't I loose lose my subscription list? Will I have to re-add my subscription shortcodes?

  15. esroyo
    Member
    Posted 10 months ago #

    May be the scripts are cached, have you tried to reload the affected page with Ctrl+F5?

    Also, opening the browser console would be a good way to check what fails.

  16. MailPoet Staff
    Member
    Plugin Author

    Posted 10 months ago #

    Kimber, re installing won't delete any of your data, rest assured.

    This said, we always recommend to do a back up before, or after any updates. :-)

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