WordPress Login Error

  • Resolved mherzner

    (@mherzner)


    2 years ago

    When I log into my dashboard, it takes me to the homepage. If I try to get to the dashboard, it tells me I do not have approval to see that page. I tried to upade the login from WP toolkit and get the following error – Unable to find the specified administrator account in WordPress. Specify the username of your WordPress administrator’s account.

    There is no change when I disable the plugins and no change when I disable the active theme. Any help?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 16 through 18 (of 18 total)
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  • Thread Starter mherzner

    (@mherzner)

    2 years ago

    I tried that already.

    Moderator James Huff

    (@macmanx)

    2 years ago

    Whoa, ok, just to be clear, restoring a pre-incident working backup made no change?

    If so, this is very odd, as it would suggest the problem isn’t WordPress at all.

    Have you tried logging in from a different browser? Are you blocking cookies? Have you spoken to your hosting provider’s support about this?

    Thread Starter mherzner

    (@mherzner)

    2 years ago

    I was able to fix my issue by creating a new Admin in phpMyAdmin. After I got to the dashboard, I found out that the role is gone from my old admin and still cannot change it.

Viewing 3 replies - 16 through 18 (of 18 total)
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