WordPress Database Backup Plugin – epic fail

  • lightspeed

    (@lightspeed)


    15 years, 3 months ago

    .: This morning I logged in to my site (http://podbaydoor.com) to update a page on it. I have 21 pages on it, in addition to my blog.

    I noticed that there was an update available to the WordPress Database Backup Plugin: http://austinmatzko.com/wordpress-plugins/wp-db-backup/.

    I updated it using the automatic update function, and then discovered immediately that my pages were empty, and my blog had lost all its posts. A complete and utter disaster.

    Has anyone else experienced this? I’m at a loss and feeling completely defeated. Some of the content on my pages, which is only links, dates back to the mid-1990s.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter lightspeed

    (@lightspeed)

    15 years, 3 months ago

    .: I must report that I heard from the creator of the WordPress Database Backup Plugin, who noted the following:

    —————————

    Hello Randy,

    I’m sorry to hear that you’re having trouble with your blog. You can
    rest assured that the database backup plugin does not make any changes to your database, so it could not be the cause of your losing any data.

    Please note that the problem mentioned at the link above is not
    related to yours. That person was saying the *backup files*–the
    ones emailed out–were empty, not the blog itself. If your WordPress
    site has actually lost all its posts, it could *not* be caused by the
    plugin. Perhaps your site has been attacked, or you have some other
    problem. Did you upgrade any other themes or plugins recently? Have
    you upgraded to the latest version of WordPress? Are there any error
    messages at all?

    Regards,
    Austin

    ——————————

    So now I am worried that my site was hacked or attacked. 🙁

    esmi

    (@esmi)

    15 years, 3 months ago

    Have you tried:

    – deactivating all plugins to see if this resolves the problem? If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – switching to the Twenty Ten theme to rule out any theme-specific problems?

    – resetting the plugins folder by FTP or phpMyAdmin? Sometimes, an apparently inactive plugin can still cause problems.

    – re-uploading the wp-admin and wp-includes folders from a fresh download of WordPress?

    – increasing the memory available to PHP?
    http://wordpress.org/support/topic/253495#post-1017842

    – checking your database?

    Thread Starter lightspeed

    (@lightspeed)

    15 years, 3 months ago

    Hello esmi, and thank you for replying. I have done none of these yet, but have forwarded your post to my ISP HelpDesk, which is working on the problem at the moment. I don’t want to try anything until I hear back from them.

    Again, thank you for these suggestions. I will definitely return to this pending a reply from my ISP.

    Kind regards,
    Randy

    Thread Starter lightspeed

    (@lightspeed)

    15 years, 3 months ago

    esmi, I wanted to report that the HelpDesk at my ISP was able to restore the posts to my blog, and the 21 pages. They reported:”We wound up having to pull the backup and swap out that copy of the database for the one that was in place. The index could not be rebuilt on the bad posts table, even after going through all our bag of tricks. I did run an optimize on the restored database, just to make sure we’re starting from a clean slate.”

    So, everything is ok for now! And I WILL be backing up my db now, at least once a week!

    – Randy

    esmi

    (@esmi)

    15 years, 3 months ago

    Glad to hear that you’re back up & running. And that you now have a good backup policy in place.

Viewing 5 replies - 1 through 5 (of 5 total)

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