WordPress Dashboard Broken

  • ad1av

    (@ad1av)


    4 years, 11 months ago

    Heya, I hope you all are doing great!
    I had this weird issue with my site and I’m unable to figure out what’s wrong.
    The main site seems to be functioning properly (Cosmetic) but the functionality side (contact form) recently stopped working for my customers and I logged into the dash to figure out what was wrong and fix it maybe. And this is what I see! https://thecum.zone/EouB.PNG The dashboard is broken and none of the links work 🙁

    P.s. I recently shifted hosting providers and had to import everything over. Could this be because of broken links that are mapped to the old hosting maybe? Or is it a plugin malfunctioning?

    Thank you very much in advance mate, I really would appreciate your help WordPress senseis!

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Tim

    (@tneville)

    4 years, 11 months ago

    Hi @ad1av,

    Have you tried reinstalling WordPress? This sometimes solves cosmetic problems like that. It’s also worth checking your file permissions too, as this can sometimes cause problems like that. You can get your hosting support involved if you’re not too sure. The below article also helps with further information on file permissions.

    Changing File Permissions

    I suspect it is linked to your hosting move. I’ve had it in the past, but it is definitely fixable. 🙂

    Kind Regards,
    Tim

    Matthew

    (@atxmatt)

    4 years, 11 months ago

    Hello.

    What is a browser error console reporting?

    Had there been any CDN’s in use?

    Thread Starter ad1av

    (@ad1av)

    4 years, 11 months ago

    Hiya @tneville, thanks alot mate!
    I’ll have a look and try contacting the hosting support too 🙂

    Yup, got a hunch that this had something to do with hosting.
    Thanks alot for your quick reply and have a great day mate!
    Keep you posted 😉

    Thread Starter ad1av

    (@ad1av)

    4 years, 11 months ago

    Hey @atxmatt, thanks for taking your time to reply mate!
    Here’s a dump of all the errors the console was throwing at me: https://pastebin.com/v7pT7aZ4

    Not sure about the CDN mate but it’s most definitely not. Really weird what’s happening but I’m sure there’s an explanation or somewhere I went wrong because *duh*, haha!

    What do you make of it?
    Thanks again for your reply, I appreciate it!

    • This reply was modified 4 years, 11 months ago by ad1av.
    Tim

    (@tneville)

    4 years, 11 months ago

    Hi @ad1av,

    No problem, glad I was able to help somewhat. @atxmatt makes good points about the CDN – also make sure any caches you might have are cleared, though most caches do not cache the backend anyway.

    Are you getting any errors (e.g. PHP errors) on the server logs too?

    Kind Regards,
    Tim

    Matthew

    (@atxmatt)

    4 years, 11 months ago

    I’d say you might try flushing the permalinks.

    You can try this from the dashboard but by the context so far you may be unable to.

    To do this you will want to head over to **WordPress Dashboard > Settings > Permalinks**. You will want to take note of what the current settings are and *copy/paste* the current custom structure (if there is one) into a notepad.

    You will then change the permalinks settings to anything else and then save the new settings. This will flush and refresh the permalink settings. Once this is complete you will then change the settings back to what they were prior and go ahead save once again.

    Once you have done all this, please clear your browser cache and any site cache. You can also visit the site with a query string attached to help bust cache, e.g.https://theroyalts.co.uk/?cachebust

    You could try a fresh .htaccess. This is what would be inside the file:

    
# BEGIN WordPress
# The directives (lines) between "BEGIN WordPress" and "END WordPress" are
# dynamically generated, and should only be modified via WordPress filters.
# Any changes to the directives between these markers will be overwritten.
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteRule .* - [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}]
RewriteBase /
RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>

# END WordPress

    Edit: formatting

    • This reply was modified 4 years, 11 months ago by Matthew.
Viewing 6 replies - 1 through 6 (of 6 total)

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