WordPress and plugins won’t update

  • Resolved dananicolenews

    (@dananicolenews)


    3 years, 1 month ago

    I’ve been working on building my new business site with Elementor and Astra this week. Everything was going fine but now have run into a significant problem. My WordPress won’t update (keep getting a notification that the automated WordPress update has failed to complete), my current plugins won’t update, and when I try to add new plug ins they fail as well. Don’t know where to go from here and my tech knowledge is low, so if you have ideas, be nice and clear. 🙂

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    3 years, 1 month ago

    Disable the Astra Starter Templates plugin. You’ll then be able to update. Once that plugin has updated, you may re-enable it.

    Thread Starter dananicolenews

    (@dananicolenews)

    3 years, 1 month ago

    Oh my lands that worked. Thank you so much!!! I’ve been stuck on that for two days.

    lbeu

    (@lbeu)

    3 years, 1 month ago

    OMG, you had the same problem as me, i was using elemantor and start kit template, i spent yesterday more than 12 hours on the ftp trying to find the solution with no succes, and i just saw this forum subject. i disabled starter template, and i was able to do update on all my plugins and my wordpress aswell! thank you so much steven !

Viewing 3 replies - 1 through 3 (of 3 total)

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