Word press update

  • Resolved Scott Wright

    (@usascottwright)


    7 years, 7 months ago

    I got an email saying word press updated my sight and all my products except 25 of them are all gone, this is what I see:
    All (22) | Published (20) | Drafts (2) | Sorting Search products:

    However when I go to this page http://store232.com/store/ I can see my 11,000 products online. What do I need to do to see my products?

    Also my orders, they are all at zero.
    $0.00
    net sales this month
    0 orders
    awaiting processing
    0 orders
    on-hold
    0 products
    low in stock
    0 products
    out of stock

    I should have about 10,000 of them show out of stock

    I think I should have atleast 15 orders that has processed or canceled.

Viewing 1 replies (of 1 total)
  • Plugin Support Stuart Duff – a11n

    (@stuartduff)

    Automattic Happiness Engineer

    7 years, 7 months ago

    Hi @usascottwright,

    What you describe as experiencing is not something which is directly related to the WooCommerece plugin after cross testing for you today across several installs.

    This indicates that something on your site other than our WooCommerce plugin is having a negative effect and causing this behavior which you are experiencing. Usually, isolated behaviour like what you describe and which are not displaying on any other installs can be related to code with another plugin or a theme which is activated on a site and which is causing a conflict of some kind.

    Have you tested on your site by disabling all other plugins aside from WooCommerce along with switching to a theme like Storefront to try and locate what software you have installed which could possibly be causing this behaviour?

    Once you have disabled all other plugins and switched theme if the behaviour is resolved you can then enabled your theme and sites plugins testing after each one is enabled until the behaviour returns to locate the culprit.

Viewing 1 replies (of 1 total)

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