WooCommerce Subscriptions payment processing error

  • Resolved Boney Varghese

    (@boneyv)


    5 years, 4 months ago

    Hi guys,

    I am using Woocommerce with memberships and subscriptions plugins on my page

    Background
    – I have a subscription payment model setup for 3 products on my page – https://mytwocents.cc/product-category/trading-package/
    – I have opted for Paypal integration
    – I have checked the option – “$0 Initial Checkout”, in the subscriptions settings

    Issue
    – When I try to signup with the above option checked – I get an error “Error processing checkout. Please try again.” yet the order is processed and reflected in the orders page but no confirmation message is provided to the customer.

    When I turn off the option and proceed through Paypal. the order is processed and the confirmation message is shown on the screen to the customer.

    This worked perfectly before not sure what changed

    really stuck.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Riaan K.

    (@riaanknoetze)

    5 years, 4 months ago

    Hi there,

    For more support while using Subscriptions and Memberships, please open a new support request at https://woocommerce.com/my-account/create-a-ticket/. I’m asking as this forum is only geared towards supporting the core aspects of the WooCommerce plugin itself.

    Thanks!

    admzttt

    (@admzttt)

    5 years, 4 months ago

    I am experiencing the exact same problem. @boneyv Did you find a solution?

    Thread Starter Boney Varghese

    (@boneyv)

    5 years, 4 months ago

    Yes, I did. After a little trial and error, I figured out that it was the WooCommerce plugin 4.7 version that was causing the issue.

    Even the most recent version of subscriptions 3.0.10 seems to have a compatibility issue with the new wooCommerce version.

    so I just downgraded it to version 4.6 and that solved both my WPbakery problem and this one.

    Try It and let me know if it works.

Viewing 3 replies - 1 through 3 (of 3 total)

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