WooCommerce 6.5 issues

  • Resolved ethan1212

    (@ethan1212)


    3 years, 10 months ago

    Hi, we were auto updated to 6.5 and there are issues accessing Analytics. Are there any issues with this version beyond Analytics and should we revert back to an old version?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Mirko P.

    (@rainfallnixfig)

    3 years, 10 months ago

    Hi @ethan1212,

    Thanks for reaching out!

    WooCommerce core released version 6.5 but it was rolled back due to a fatal error on sites with WooCommerce Admin active.

    If you have Analytics enabled in WooCommerce > Settings > Advanced > Features > Analytics but still can’t access it in the WP dashboard I would suggest, for now, while waiting for the new release (6.5.1), to roll back to version 6.4.1.

    To do this you can use a plugin like WP Rollback.

    Before doing any changes you should always ensure that you have a backup of your site in case anything goes wrong. More info at Backing up WordPress content.

    Best.

    Thread Starter ethan1212

    (@ethan1212)

    3 years, 10 months ago

    Thanks, should I manually run a database update via woocommerce tools once we rollback?

    Mirko P.

    (@rainfallnixfig)

    3 years, 10 months ago

    Hi there,

    WP Rollback will let you revert to a previous core version but will not change the WC database version. You can run the database update once you upgrade to core 6.5.1 which is expected to be released soon.

Viewing 3 replies - 1 through 3 (of 3 total)

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