Widget not found

  • Resolved Luca

    (@dharma23)


    3 months, 2 weeks ago

    Widget not found! Probably it is already deleted or there is typo in its ID. We suggest that you log in to the Trustindex system and follow the widget configuration instructions. Or, if you don’t have an account, create one for free at http://www.trustindex.io

    The widget still exist and there’s no cache plugin installed. Plugin is on it’s latest version.

    Please update, thanks

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Laca

    (@lacadev)

    3 months, 2 weeks ago

    Hi @luca,

    Thanks for reporting this.

    Could you please share a sample URL where the widget should appear but doesn’t?
    That will help us check the issue directly.

    Once we have an example link, we’ll be happy to take a closer look.

    Kind regards,
    Laca from Trustindex

    Plugin Support Laca

    (@lacadev)

    3 months, 2 weeks ago

    Hi @dharma23

    Thanks for your report.

    This issue was caused by a faulty Elementor update released on the 17th, which affected widget rendering and caused plain text/code to appear incorrectly. The problem was fixed in the update released on the 18th.

    Please make sure you are using at least version 3.33.6 of Elementor (or newer), as earlier versions may still be affected. After updating, the widget should work correctly again.

    If the issue persists after updating, please let us know.

    Kind regards,
    Laca from Trustindex

Viewing 2 replies - 1 through 2 (of 2 total)

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