It appears your theme is a Genesis child theme custom made for your site. I suggest you contact the theme’s developer for that detail. It looks to me like the logo image should be around 285px high.
This CSS gives you a workaround:
.header-image #header #title-area {
background-size: 285px;
background-position: center;
}
To add or override CSS: use the “Additional CSS” option in the customizer. https://codex.wordpress.org/CSS#Custom_CSS_in_WordPress
Learn to use the Chrome Developer Tools to help you see and test changes to your CSS.
and if I could contact the site’s developer, I would, wouldn’t I?
I’m not able to, that is why I came to the forum, wouldn’t you know it?
this forum is pretty much all I have and I’m not getting the answers I need. I can’t use CSS, I’m not tech-savy, I don’t know code. I just need to know the exact dimensions in which to save the logo so it doesn’t look a mess like it does now.
But thanks anyway for your reply
If you note, I have you the dimensions (at least one of them) *as well as* instructions for using CSS to fix the one you’ve got now.