• Resolved cb1234

    (@cb1234)


    Hello Support Team

    After activating W3 Total Cache, My website sub navigation stopped to display.

    Does anyone help me to sort out this issue please?

    Regards
    CB

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @cb1234

    I am sorry about the issue you are experiencing and I am happy to assist you with this.
    Can you please disable minify in Perfirmance>General settings, save all settings and purge the cache and see if the issue persists?
    If the issue is gone, re-enable minify, and disable the settings in Performance>minify one by one (HTML minify, JS minify, CSS minify) and see which one might be causing the issue.
    Make sure to save all settings and purge the cache after each option is disabled.
    Thanks!

    Thread Starter cb1234

    (@cb1234)

    Hello Marko,

    Thanks for your prompt response, I have disable general setting >> Minify option and purge caches but issue still same.

    Can you please check my website and troubleshoot the problem ?

    Regards
    CB

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @cb1234

    Thank you for the information.
    I cannot troubleshoot the issue remotely, I can only suggest what to do 🙂
    If the issue is not with Minify, go to Performance>General settings and disable the settings one by one, save all settings and purge the cache after each option is disabled, and see which setting might be causing this.
    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)

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