Website crashed

  • Resolved artdept

    (@artdept)


    11 years, 2 months ago

    Hi,

    My website has completely gone down, all that shows is a blank page now and I’ve tried going to my hosting provider to see if they can figure out what the issue is and they said its an issue with the theme and that I need to contact the developer. Can you please help me figure out what is going on? I am unable to log into the wordpress dashboard on this site as well.

    http://www.marrakeshhaircare.com

    Thanks,

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  • Thread Starter artdept

    (@artdept)

    11 years, 2 months ago

    this is the error message my hosting provider told me is the issue: [22-Jan-2015 16:37:19] PHP Fatal error: require() [function.require]: Failed opening required ‘/home4/rockcell/public_html/marrakesh/wp-content/themes/fruitful/inc/template-tags.php’ (include_path=’.:/usr/lib64/php:/usr/share/pear’) in /home4/rockcell/public_html/marrakesh/wp-content/themes/fruitful/functions.php on line 75

    Thread Starter artdept

    (@artdept)

    11 years, 2 months ago

    figured it out- just had my hosting provider restore a previous version of the site and that got it back up and running

Viewing 2 replies - 1 through 2 (of 2 total)

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