webp

  • Resolved joaquin2019

    (@joaquin2019)


    4 years, 10 months ago

    hi, In case:
    1. If I want to return to the original images (not optimized) is posible ?
    2. Is possible de desuscribe to the Infinite plan ? I understand all images will conserve the compression already done with the pluggin.

    thanks
    Joaquim

    The page I need help with: [log in to see the link]

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  • Plugin Author WP Media

    (@wp_media)

    4 years, 10 months ago

    Hi @joaquin2019

    1. Yes, this is possible as long as you kept the backup. You have to go to Media Library (List View) and use Restore Bulk action

    2. Yes, you need to contact us via our Contact form and we would schedule the cancelation for you. All optimized images stay optimized on your end even when you cancel the subscription.

    Hope this helps. ​Let me know if you need any further assistance, I am happy to help.

    Best Regards
    Marko

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