web site doesn't respon

  • Resolved semko

    (@semko)


    10 years, 11 months ago

    Hi, I have played with w3 total cache plugin in order to speed up my web site.
    Funny thing for me is that web site crashed not immediately after I have changed some settings, but sometime later.
    I have tried to manually uninstall the plugin and deleted all the files and folders that were recommended on different support forms regarding w3 total cache plugin. I even disabled all the plugins using directly database, and still no result.
    What I need is some instructions on how to troubleshoot my installation. I don’t know what went wrong, maybe it is not this plugin that caused all this, not sure anymore. I would like try to check what is wrong and try to fix, but don’t know where to start and what to look for, I ran out of ideas.

    Please help me to fix this.

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Matt Knowles

    (@aestheticdesign)

    10 years, 11 months ago

    What is the URL of your site?

    What version of WordPress are you on and what theme are you using?

    Thread Starter semko

    (@semko)

    10 years, 11 months ago

    Hi Matt, thank you for your fast response.
    I have solved this. I’ve restarted IIS service and web site was back on.
    I guess that it was cashed on server side, so web site didn’t respond even though I disabled the plugin.

Viewing 2 replies - 1 through 2 (of 2 total)

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