Visitors can view everything

Hi @alanabbb,

I hope you’re well today! 🙂

It sounds like you probably have some rules there that are allowing those pages to be viewable. Sometimes that happens when you make a negative rule that negates them but a positive rule that still allows them somehow.

Could I ask for screenshots for the rules for one of the membership levels where those “should be” restricted?

Perhaps using one of the following free services:
http://imgur.com/
http://www.screencast.com/

Thanks,
David

Hi Alana,

Thanks for your followup. When you go to Membership > Options, for the “Use membership level” setting, do you have that Visitor level set there?

Also, do you have Membership enabled at the main setting page at Membership > Membership?

Looking forward to getting this sorted for ya! 🙂

Cheers,
David

Hi Alana,

There should be a “Protected content page” set here:
http://www.safetyneteducation.com/wp-admin/admin.php?page=membershipoptions&tab=pages

That would be the page that users are directed to if they don’t have appropriate access rights.

Could you let us know how that’s set?

Thanks,
David

Hi Alana,

Thanks for posting those. I’m officially stumped as to what might be the issue here.

If you wouldn’t mind my having a look at your site through an admin login, I’ll be happy to see what I can do to sort this.

If so, you can send a message through our contact form here:
http://premium.wpmudev.org/contact/

You can select “I have another question”, then in the subject type “ATTN David”, then for the message post a link to this thread along with the login details.

If that won’t work for you, no worries. We’ll just keep digging into things here. On that note, have you tried, the following option?

Use membership level: “None – no access to content”

It’d really help to know if that restricts access to your site. If not, then there’d have to be something inhibiting Membership from working outright. I’m sure we could sort that from there.

Thanks,
David

Hi Alana,

As I’ve spoken with you by email and checked out the site in its current state to confirm it all works, could I just double-check with you here that it’s all working fine?

We shouldn’t need further access to your site and will refrain from doing so unless specifically requested by you.

Awaiting your confirmation. 🙂

Thanks,
David