Videos not playing

  • Resolved twinley

    (@twinley)


    6 years ago

    For some reason the videos won’t play.
    The plugin just seems to put an image on the page.

    I’ve just noticed that the plugin seems to have messed up the menu on that page. Is it related I wonder?

    I’d be grateful for some help.

    • This topic was modified 6 years ago by twinley.
    • This topic was modified 6 years ago by twinley.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • zillianne

    (@zillianne)

    6 years ago

    Strange.. I tried the plugin only yesterday and it works perfectly.

    Maybe an issue with the theme you are using?

    Test with another theme maybe (some standard WP theme) just to check.

    Plugin Author totalsoft

    (@totalsoft)

    6 years ago

    Hello, dear twinley.

    We tested and do not see any problem. Please, check what is the problem there. We think you have a problem with the theme. Thank you for using our plugin.

    Thank You.

    Thread Starter twinley

    (@twinley)

    6 years ago

    Thank you for your support.

    ml1992

    (@ml1992)

    6 years ago

    I have the same problem with OceanWP. My whole site is build on this theme.
    Do you have any solution?

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Videos not playing’ is closed to new replies.

  • 4 replies
  • 4 participants
  • Last reply from: ml1992
  • Last activity: 6 years ago
  • Status: resolved