Video no longer working

  • Resolved bs-2010

    (@bradenschlueter)


    9 years, 7 months ago

    I’ve been using this plugin for months without a problem, but sometime last week Vimeo videos no longer play. The lightbox pops up but just stays black. No plugins were added or changed, and I’ve tried deactivating plugins and seeing if there is a conflict but nothing works.

    This is the shortcode I’m using:
    [video_lightbox_vimeo5 video_id="137155375" width="1280" height="720" anchor="https://www.bodetree.com/wp-content/uploads/2015/07/play.png"]

    I had to take the video off the main page where it used to live, but is now here so you can see the issue.

    https://www.bodetree.com/lightbox-test-page/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support mbrsolution

    (@mbrsolution)

    9 years, 7 months ago

    Hi, I just checked your URL through a couple of browsers like Firefox and Windows 10 Edge.

    Now the message that I see on the side of the URL on the address is that part of your site is not secured. So you have a https issue on your site and I think this is why your video is not showing. The reason why I am saying this is because under Windows 10 Edge browser it displayed a warning about some content not been secured. When I allowed the unsecured content to show, your video started playing in your website.

    Thread Starter bs-2010

    (@bradenschlueter)

    9 years, 7 months ago

    ah yes I just discovered that shortly after you posted. I’m wondering now if there’s a way to resolve this https issue?

    It looks like when I attempt to play the video it’s loading:

    http://player.vimeo.com/video/137155375?title=0&byline=0&portrait=0&autoplay=1;

    where I imagine the http:// is causing the issue. Is there a way for the plugin to pull the https :// url for the video?

    Plugin Author wptipsntricks

    (@wptipsntricks)

    9 years, 7 months ago

    @braden, Video Lightbox is compatible with https. I believe your theme is overriding the default prettyPhoto library options. Is there a way to disable prettyPhoto lightbox in your theme?

Viewing 3 replies - 1 through 3 (of 3 total)

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