Video background not working

  • epn85

    (@epn85)


    7 years, 9 months ago

    Hi,

    I use Elementor on my website, and for some reason I am unable to create a video background. I have published the site temporarily so you can view the problem.

    To enable a video background, I have selected the section (where I want to insert the video), clicked Style, then Background Type, then selected Video. I believe there should be two options from here: either insert a youtube video link, or upload a vide file from my computer. 1) inserting a youtube video will not work – the background remains grey. I have tried numerous video links and none work. Even the default video clip that came with the Elementor (by Embark Theme – Codecannyon) 2) I have also uploaded the video to the media library and pasted the URL from there. Still not working.

    I have deactivated all plugins, and reactivated one by one. Still no luck.

    What could be wrong?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter epn85

    (@epn85)

    7 years, 9 months ago

    I realized the video WILL show in all other browsers, such as Safari and Firefox, but not in Chrome on my computer. I have updated my Mac and Chrome to the latest version, I have enabled and allowed Flash and Java. Still no luck. I have also tried opening the page in incognito mode.
    It appears to be a problem on my computer only, in my Chrome. But I cannot seem to figure out why and how to fix it.

    Any smart heads out there who have any good suggestions?

    benpines

    (@benpines)

    7 years, 8 months ago

    This might be a hosting issue. Do other widgets work?

    • This reply was modified 7 years, 8 months ago by benpines.
Viewing 2 replies - 1 through 2 (of 2 total)

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