• Resolved sumukhavegito2

    (@sumukhavegito2)


    Hello Everyone,

    I have many variable products in my store and until recently everything was working fine. Now if I select a variation the image and price does not change or update. It only happens on the published website when I am editing the page using the theme editor or any other editor and I go to the product page all the variations and everything works.

    Please help…

    Thank you,

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support abwaita a11n

    (@abwaita)

    Hi @sumukhavegito2,

    You’ll want to start by checking if this is caused by a conflict with your theme or with another plugin.
     
    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Let us know how it goes.

    Thanks.

    Thread Starter sumukhavegito2

    (@sumukhavegito2)

    Thank you for the Help. It worked. Auto Optimizer plugin was casing the issue it was a JS issue. But looks like the site loads much faster without auto optimizer. Not sure what setting i need to use for the Auto Optimizer.

    Plugin Support abwaita a11n

    (@abwaita)

    Glad to hear it – thanks for letting us know!

    You will want to contact the “Auto Optimizer” plugin authors so that they can advise you on the setting to use and also to take a closer look at what caused the issue between their plugin and WooCommerce.

    Cheers!

Viewing 3 replies - 1 through 3 (of 3 total)

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