V.A.T

  • Resolved iintra

    (@iintra)


    4 years, 11 months ago

    Hi – Whilst everything displays correctly on the website, when an order is received into WooCommerce>Orders it does not show the correct order value as it is missing the VAT element. This issue also means that the PDF invoice is incorrect. Am I missing something in the setting to make sure that this is correct? Please advise!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support abwaita a11n

    (@abwaita)

    4 years, 11 months ago

    Hi @iintra,

    Just to check, on your checkout page, are the applicable taxes shown?
    Also, have you set the VAT rates correctly at WooCommerce → Settings → Tax > Respective rate(s)?

    Thanks.

    Thread Starter iintra

    (@iintra)

    4 years, 11 months ago

    Thanks @abwaita

    I did check this and my current settings are:

    Tax Options

    Yes I will enter prices inclusive of tax.
    Shipping tax class: standard
    Additional tax classes: reduced rates & zero rate
    Display prices in the shop: including tax
    Display prices in basket and checkout: including tax
    Display tax totals: As a single total.

    Standard Rate

    Country Code: GB
    State; *
    Postal: *
    City: *
    Rate: 20.00%
    Tax Name: VAT
    Priority: 1
    Compound: Yes
    Shipping: Yes

    Plugin Support abwaita a11n

    (@abwaita)

    4 years, 11 months ago

    Thanks for sharing the current settings and Standard Rate.

    There’s one more question from the earlier response: During checkout, are the taxes shown, just that they don’t appear on the WooCommerce → Orders tab?

    Also, is it possible to share with us the URL of your site and a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.  Once you’ve done that, paste it here in your response.

    Thanks.

    Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    4 years, 11 months ago

    We’ve not seen any activity on this thread for a while, so I’m marking this thread as resolved.

    Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

    Cheers!

Viewing 4 replies - 1 through 4 (of 4 total)

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