Users Cannot Log In After Update

  • Resolved bt_dev

    (@biotrace)


    4 years, 6 months ago

    Hello – After updating from Woocommerce 3.6.6 users can no longer log in using Woocommerce 5.7.

    When the user attempts to log in, the page just refreshes and the user remains logged out.

Viewing 4 replies - 1 through 4 (of 4 total)
  • samjnz

    (@samjnz)

    4 years, 6 months ago

    @biotrace see this thread: https://wordpress.org/support/topic/cannot-access-wp-admin-when-woocommerce-is-active/#post-14910693

    Woocommerce Analytics is likely stopping wp-admin/index.php from loading.
    The temp solution above worked perfectly for me.

    Thread Starter bt_dev

    (@biotrace)

    4 years, 6 months ago

    Hi Samjnz – Thanks for your reply. This issue pertains to standard woocommerce users attempting to log in, not the wp-admin login. I tried the code you supplied just in case, but it does not resolve the issue.

    We have the standard Woocommerce login form /my-account/ but the page simply redirects to the homepage when the customer attempts to log in.

    EDIT: Issue is now resolved. A membership plugin we were using was overriding Woocommerce.

    • This reply was modified 4 years, 6 months ago by bt_dev.
    VPN Infotech

    (@devpn)

    4 years, 6 months ago

    We have an Opencart site. I’m using WPML at the WordPress site. The site is available within 3 languages (English, Swedish, Finnish). Opencart site having 3 languages too. I want to export products from the opencart site and import them in all the languages. Could you please suggest to me how can I do this?

    Plugin Support EastOfWest a11n

    (@eastofwest)

    4 years, 6 months ago

    Hi @devpn, it’s best to start your own forum thread for your issue. However, this is the WooCommerce forum, and as you seem to be using a different solution, it’s best to reach out to WPML directly for support.

Viewing 4 replies - 1 through 4 (of 4 total)

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