User Activation failure

  • JohnX

    (@xbootenk)


    6 years, 2 months ago

    Hi Chad,

    A new user entered her details on my website. When I attempted to activate her, I got a critical error. I have a Test User that I deactivated and then reactivated. I got the same critical error. The error asks me to check the site admin email inbox but I have no idea where I can find that…

    Any thoughts?

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  • Plugin Author Chad Butler

    (@cbutlerjr)

    6 years, 2 months ago

    You’d need to know the details of the error. Newer versions of WP use this generic critical error/email message to keep production sites from giving a “white screen of death” that occurs with server 500 errors which are relatively generic.

    To get to the root of the problem, you’d need to run in debug mode and, if it’s a 500 error, you’ll probably need to log the error and then check the error log since it won’t likely output a PHP error to the screen in this instance.

    There’s an article on how you can do that here:
    https://rocketgeek.com/basics/running-wp-in-debug-mode/

Viewing 1 replies (of 1 total)

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